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Communications Officer (3rd shift)

Employer
Bucknell University
Location
Pennsylvania, United States
Salary
Salary Not specified
Date posted
Jan 7, 2021

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Communications Officer (3rd shift)

Job No: 496641
Position Type: full-time
Location: Lewisburg, PA
Categories: Public Safety

This position works as part of a team in the Public Safety Communications Center at Bucknell University to maintain communications between Public Safety personnel, the Bucknell community and external constituencies. The Communications Officer will perform a full range of duties in a 24 hour communication center to include answering routine and emergency telephone and radio calls, dispatching officers, providing information, fire/intrusion monitoring, use of NCIC and JNET criminal/traffic computers and monitoring all incoming camera video. This is a full-time, benefits eligible position reporting to the Manager, Communications & Security Technology. This Communications Officer position will generally be scheduled to work 9 p.m. to 7 a.m.

Job duties include, but are not limited to:
? Monitor and operate the surveillance system.
? Operate the NCIC/JNET (computerized index of criminal justice information) system/computer to retrieve information for patrol officers.
? Operate the emergency alert and notification systems.
? Dispatch officers and personnel to all incidents, alarms, and emergencies on campus.
? Maintain an accurate log of operations in the Informant System according to Federal Communications regulations.
? Answer all routine and emergency telephone calls and provide information to visitors at the Public Safety office as well as the Bucknell Community.
? Coordinate service and communicate, as necessary, with staff, students, faculty and outside agencies and organizations.
? Issue all equipment for lock up staff and contract security.
? Contact Student Medical Driver for transportation to medical facilities.
? Coordinate and contact Facilities for routine and emergency calls after hours and submit work orders for repairs across campus as needed.
? Monitor the fire, intrusion and panic alarms on campus and at Bucknell owned off campus facilities and monitor river levels for potential flooding.
? Assist Residential Life during holidays, breaks and after hours with building access duties.
? Stay abreast of all departmental and university policies and procedures.
? Must obtain and maintain APCO and EMD Certifications.

Minimum Qualifications:
? High school diploma or equivalent,
? Strong written and communication skills and the ability to speak clearly and distinctly.
? Ability to exercise sound judgment and work independently
? Ability to handle all types of emergencies and situations in a calm, efficient and mature manner
? Ability to maintain confidentiality of sensitive information.
? Ability and willingness to learn and accurately follow all policies of the University and procedures of the department.
? Experience operating computers
? Proficient and accurate typing and data entry skills
? Ability to work all shifts to support the 24/7 operation.
? Ability to obtain Association of Public-Safety Communications Officials (APCO) and Emergency Medical Dispatcher (EMD) certifications

Preferred Qualifications:
? Previous law enforcement, security, safety or dispatch training or related experience.

Physical Demands:
? Ability to remain seated for long periods of time required

Work Type:
full-time


To apply, visit https://careers.bucknell.edu/en-us/job/496641/communications-officer-3rd-shift

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