Continuing Education Business and Technical Training Coordinator

Maryland, United States
Salary Not specified
Jan 07, 2021
Employment Level
Employment Type
Full Time

Howard Community College (HCC) is an exciting place to work, learn, and grow! HCC has been awarded the distinction as a "Great College to Work for" since 2009 from The Chronicle of Higher Education.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Howard Community College is actively recruiting for a Continuing Education Business and Technical Training Coordinator to work with our dynamic team in Columbia, MD. This position plans, develops, implements, markets, and evaluates business and technical training occupational courses and programs leading to licensure, certification or industry recognized credit hours. Responsible for FTE and revenue generation.


  • With guidance of the Director, expands generation of FTE, revenue, and enrollments for the college through open enrollment, contract, and grant courses in area of responsibility.
  • Determines profit margins, monitors expenses and revenue for self-supporting cost center.
  • Works with appropriate internal college departments and external businesses, advisories and organizations to coordinate courses and develop partnerships and pathway opportunities to meet regional employment demands.
  • Maintains relationships with agencies, professional and business organizations, and relevant community groups, and local and federal government or oversight agencies to establish liaisons and networks to facilitate program development and implementation; represents the college in the community and conducts outreach.
  • Investigates new markets for delivering training that will increase revenue and production of FTE.
  • Evaluates the potential for new program development and offers new programs to meet college and workforce targets for new course offerings.
  • Evaluates existing programs for viability and quality using financial and enrollment data, feedback from instructors, students, and company or community representatives; applies a process of continuous improvement.
  • Compiles, tracks and analyzes data to evaluate and deliver statistical information for presentations and to make data-driven decisions.
  • Administers assigned financial cost centers. Conducts analysis of financials, cost of instruction reports, enrollment and FTE reports and prepares narrative summary reports according to set timelines.
  • Negotiates contracts and agreements, forms partnerships with businesses, professional organizations and other national, regional, state and local agencies, and calculates pricing.
  • Contributes to the marketing and promotion of courses, including preparation of content, identification of target audiences, curating key contacts lists, amplifying messages via college social media, and utilizing a CRM.
  • Supervises adjunct faculty and selected program staff as assigned.
  • Coordinates business and technical training courses and other occupational programs:
    • Assists students in appropriate course and program selections and pathways; provides guidance to information specialists about course offerings.
    • Schedules and locates online, on-campus and off-site facilities, equipment, materials, books, instructors, and any other necessary tasks for courses and events.
    • Evaluates the viability of programs using metrics and feedback from instructors, students, and company or community representatives.
    • Recruits, interviews, hires, trains, evaluates, and supervises instructors for courses and programs. Evaluates new and existing faculty through observation in the classroom, online or virtual venue.
    • Reviews and evaluates training material.
    • Writes CC10s s for MHEC approval.
    • Performs other duties as assigned.


  • Minimum of bachelor's degree (master's preferred)
  • Minimum of 3 years of work experience in higher education, or in an industry related to the course portfolio (business, IT, or technical occupations requiring training.)
  • Knowledge of budgetary management to support the unique conditions of a profit center.
  • Demonstrated ability in data tracking, data analysis, and data driven decision making.
  • Demonstrated ability to analyze occupational and financial trends, programs and forecasts.
  • Experience in editing and proofreading text and numerical information.
  • Excellent interpersonal, communication, presentation and customer service skills.
  • Experience in working with diverse audiences required.
  • Experience with LMS and CRM, preferred.


  • Regular attendance is a requirement of this job.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to maintain strict confidentiality.
  • Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

Supervises adjunct faculty. Supervises program support or part-time program support positions with the guidance of the Director.

Some evenings and weekends.
Office work location is on campus.

This position will work remotely until we return to on campus office staffing. HCC does not offer relocation benefits. Candidates must live in the commutable area or relocate at their own expense.

Hours Per Week: 37.5
Work Schedule: M-F 8:30a-5:00p; occasional evenings/weekends
Compensation: $59,937 plus excellent medical/dental, tuition reimbursement and paid leave
Grade: 15
Open Until Filled
Best Consideration: January 21, 2021

*Pre-employment criminal background investigation is a condition of employment.

As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

Please submit the following:

  1. Completed Application (Candidates will be evaluated on completing the college's application in full)
  2. Resume
  3. Cover Letter


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