Financial Aid Assistant
About Roxbury Community College:
Roxbury Community College is an urban, public, 2-year College serving a diverse community, including people of color, recent immigrants and non-traditional populations. The College's mission is to facilitate student success in achieving educational goals through the delivery of high-quality transfer and career programs. RCC strives to honor traditional commitments, and to be responsive to new challenges and insights through workforce training, ESOL, and community education. The student population at the college is diverse in ethnicity, gender, language, age and background. Roxbury Community College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
The Financial Aid Assistant reports to the Director of Financial Aid and assists with the administration of federal, state and institutional aid to students. This position performs administrative work involving the processing of student aid applications; advises students on application procedures; and helps to maintain the student information in PowerFAIDS and Jenzabar systems. This person is expected to be empathetic towards students with family, personal or economic crises which may have an impact on financial aid. All student information must be handled in accordance with all federal, state, local and college guidelines.
Supervision Received: Director of Financial Aid
Major responsibilities will include:
?Providing accurate and timely information to students regarding all aspects of the financial aid process.
?Processing student applications for financial aid.
?Working with the Coordinator of Financial Aid and other financial aid staff on individual student eligibility and appeals.
?Monitoring and evaluating satisfactory academic progress of students.
?Maintaining appropriate, accurate documentation via PowerFAIDS system.
?Performs administrative tasks associated with all department activities.
?Maintains professional knowledge and participates in professional development.
?Evening and weekend schedule
Bachelor's degree, and six months experience in financial aid operations; or equivalent combination of education, training and experience.
?Ability to maintain strict confidentiality and discretion.
?Ability to work independently, and as a strong team member.
?Prior customer service experience.
?All candidates must have legal rights to work in the United States.
? Familiarity with working with PowerFAIDS and Jenzabar EX software.
? Knowledge of Return of Title IV Funds (R2T4).
? Excellent attention to detail and ability to handle multiple task in a fast-paced, high volume
? Work experience in a community college or public university.
? Ability to work with a globally-diverse, multi-lingual, urban student body.
? Knowledge of languages other than English.
? Roxbury Community College offers competitive salaries and full benefits according to
theguidelines and procedures of the MCCC Collective Bargaining Agreement.
? One position available.
? Application Deadline: Open until filled.
? To be considered for this position, all candidates must submit a resume and a cover letter.
The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at www.rcc.mass.edu/clery .
Roxbury Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Appointment is subject to SORI (Sexual Offense Registry Information) background check, and a publicly accessible Massachusetts CORI (Criminal Offense Registry Information) background check.