Accounts Receivable Coordinator

This position is responsible for resolving questions and concerns for students and parents regarding tuition accounts.  Serve as subject matter expert for student financial accounts and student fees in person and through telephone or email inquiries. Collaborate with Financial Aid and Admission departments to ensure seamless service and consistent processes.

DESCRIPTION OF ESSENTIAL DUTIES:

• Prepare accurate receipts for all payments coming into the college in a timely basis.
• Provide helpful and courteous service to answer day-to-day inquiries at the front desk and through telephone or email.
• Prepare and mail monthly statements.
• Process credit card payments in accordance with privacy practices. Enter payment plans into the computer program and regenerate letters as needed.
• Balance petty cash drawer daily and prepare bank deposits.
• Occasionally instruct and guide student workers.
• Complete other duties as assigned.

 SUPERVISORY RESPONSIBILITIES: This position directly supervises one student worker and carries out supervisory duties in accordance with college policies and applicable employment laws.  Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS:  (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.)

• Requires a minimum education generally equivalent to a High School degree, plus relevant specialized training.
• Requires a minimum of 3-12 months of similar administrative experience.
• Requires excellent oral and written communication skills to effectively communicate with employees, students, parents, student workers, and faculty members.
• Requires the ability to use a personal computer and Web browser, including a working knowledge of word processing software.
• Requires strong attention to detail and a strong numerical aptitude to calculate and explain loans, fees, and out-of-pocket costs.
• Requires knowledge of and the ability to use a variety of standard office equipment such as a telephone, computer keyboard, copier, scanner, charge card manual machine, adding machine, etc.

PHYSICAL DEMANDS: (The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more of working time.) 

While performing the duties of this job, the employee is occasionally required to reach above shoulders.  The employee is regularly required to stand and walk.  The employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.  Specific vision requirements for this position include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Work is performed in an office environment at the Carthage Campus. The noise level in the work environment is moderate and typical. 

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

About Carthage College:

Founded in 1847, Carthage College combines an environment of reflection and self-discovery with a culture of high expectation, so that our students uncover and ignite their true potential. As a four-year private liberal arts college with roots in the Lutheran tradition, we place a strong emphasis on both moral and intellectual values. Our prime location in Kenosha, Wisconsin, midway between Chicago and Milwaukee, allows students the opportunity to learn in a professional context. Our beautiful campus, an 80-acre arboretum on the shore of Lake Michigan is home to 150 scholars, 2,600 full-time students, and 400 part-time students. Our rich academic experience equips students with foundational knowledge and skills, preparing graduates to be lifelong learners and to lead meaningful, productive lives.

Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.