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Senior Director of Campus Services

Employer
Auburn University at Montgomery
Location
Alabama, United States
Salary
Salary Not Specified
Date posted
Dec 17, 2020

Position Information

Vacancy Number: S-00676 Position Title: Senior Director of Campus Services Classification Title: Senior Director Department: Auxiliary Services Employment Type: Full-Time Duties and Responsibilities:

• Assist with the Sr. Leadership development of all Campus Services Team consisting of 8 units with 6 Directors and 150+ personal. Campus Service’s units are the Campus Bookstore, Conference Services, Dining Service, Housing and Residence Life, Facilities Management, Fleet Management/Transportation, University One Card, University Mailroom, and the Wellness Center.

• Provide Sr. Leadership in the Development of, maintaining of, and implementation of plans for funding long-term Campus Service’s needs (i.e. deferred maintenance and capital projects)

• Provide Sr. Level Administration/budget Authority of all Campus Services Budgets.

• Provide Sr. Leadership holistic approach that encompasses furthering the university’s mission of student recruitment and retention. To include providing a safe academic, living and learning environment.

• Develop and implement plans that will produce operational efficiency resulting in increased student satisfaction (improved service quality, waste reduction, system reliability, quality control, reliability…)

• Provide Sr. Leadership support for all Campus Services outsourced contracts. Validating compliance with specified services.

• Develop and foster collaboration between Campus Service units and the university, to ensure an integrated approach to providing services and fulfilling the universities objectives

• Engage stakeholders from the executive level, campus services, student affairs, enrollment management, academic affairs, financial services, student body, community and other campus constituencies to develop customer-centered plans, procedures, and policies.

Knowledge, Skills, and Abilities:

Knowledge of applicable university policies and procedures
Knowledge of budgeting principles and practices
Knowledge of management guidelines and techniques
Knowledge of applicable state and federal rules and regulations
Technical knowledge and abilities specifically related to the core content area of the designated department or unit
Interpersonal skills
Public relations skills
Marketing skills
Oral and written communication skills
Ability to coordinate and manage the work of others and multiple programs and activities
Ability to develop and maintain relationships with others
Ability to speak in public and make oral presentations
Analytical and problem solving skills
Ability to respond to multiple competing demands

Minimum Qualifications:

Bachelors degree is required (Masters degree in Business Administration Preferred) and at least eight (8) years of progressive experience in business management of which at least five (5) years must have been in a management role.

Job Open Date: 12/17/2020 This posting will remain open until closed: Yes Job Close Date: Salary Band: 109 Special Instructions to Applicants:

Auburn University at Montgomery reserves the right once interviewing has begun to stop accepting applications.

If this posting contains open-ended supplemental questions, please provide thorough responses. Statements such as “see resume” and other incomplete responses will not be considered.

About the University/College

Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.

Auburn University at Montgomery is an equal opportunity employer committed to excellence through diversity; therefore, we encourage applications from historically underrepresented groups, veterans, and individuals with disabilities. Additionally, the safety and security of our campus community is a top priority. All employees at AUM are considered to be Responsible Employees and have the duty to immediately report information that has the potential to adversely impact safety or wellness on our campus

Quick Link https://www.jobs.aum.edu/postings/4534 Position Profile Link Applicant Documents
Required Documents
  1. Cover Letter
  2. Resume
  3. Professional Reference Sheet
Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * In what ways would you say that this job is a good match with your skill set, education, and/or interests? In other words, if we are looking through many candidates who have applied for this position, what makes you particularly well-suited for and interested in this position based on what you know about it so far?

    (Open Ended Question)

  2. * Sometimes it is necessary to abandon tried and true methods of solving a problem. Tell me about a problem you were responsible for solving that you knew required a unique solution. How did you know established methods wouldn't work? What did you try instead?

    (Open Ended Question)

  3. * Describe your customer service philosophy. Describe how you have or how you will instill this philosophy into your team members.

    (Open Ended Question)

  4. * Describe the most significant improvement you have made to improving the service to your customers? How did you come to the conclusion of making this improvement? Would you say that this improvement has been beneficial for you, if so how?

    (Open Ended Question)

  5. * Explain your experience developing, monitoring, and administering budgets in your previous roles. Please include specific information such as the budget amounts and budget processes utilized.

    (Open Ended Question)



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