Area Coordinator for East Campus

Virginia, United States
Competitive Salary
Dec 18, 2020
Employment Level
Employment Type
Full Time

Working Title

Area Coordinator for East Campus

Position Number




Appointment Type

Full Time

Sensitive Position


Sensitive Position Statement

A sensitive position requires a fingerprint-based criminal history check. This is NOT a sensitive position.

Campus Security Authority


Campus Security Authority Statement

This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities.” A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.

Designated Personnel


Designated Personnel Statement

This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest


Statement of Economic Interest Statement

This position does NOT require a Statement of Personal Economic Interest.

Restricted Position


Restricted Position Statement

A restricted position would be subject to availability of funding. This is NOT a restricted position.

Chief Objective of Position

Reporting to the Office of Residence Life, the Area Coordinator at Christopher Newport University serves as the senior live-in staff member responsible for overall coordination and day-to-day management and administration of all housing units located on “East Campus.” As a full-time live-in staff member, the Area Coordinator seeks to provide a safe and secure living and learning community that complements the educational mission of the University and contributes to individual and interpersonal growth and development. The Area Coordinator is a 12-month position and responsibilities include counseling, conflict resolution, programming, fostering community and leadership development, crisis intervention, facilities management, and assisting with the administration of the University discipline system. Residence Life is a part of Student Affairs and the Division of Student Services.

Work Tasks

—Using discretion and independent judgment, assumes direct responsibility for leading and managing Residence Life operations on East Campus including both 10-month and 12-month housing contracts in the CNU Apartments, CNU Landing, CNU Village, and Presidents Hall.
—Works collaboratively with the Associate and Assistant Director coordinating specific department-wide committees, task forces, and programs as needed.
—Lives on-campus and serves as part of an emergency response team with on-call responsibilities; may serve in rotation with the Hall Director staff or back-up on-call staff.
—Works with members of the Residence Life staff to design, facilitate and evaluate staff meetings, workshops, and August, January, and in-service training sessions.
—Attends and participates in weekly Residence Life staff meetings and Student Affairs Divisional meetings as scheduled.
—Meets regularly with supervisor.
—Trains and schedules staff to cover front desk operations when the area office is open.
—Reviews weekly staff reports; plans and conducts weekly staff meetings.
—Implements RA and environmental surveys (including student satisfaction survey).
—Maintains proper records and submits semester reports as instructed.

Advising/Development of Residents:
—Assumes an active and visible role in the on-going developmental process of individual residents to support their maximum academic success.
—Aids residents in obtaining assistance from other student services through referrals.
—Provides counseling and crisis intervention when needed.
—Informs and educates residents about State, University, and Residence Life policies and regulations.
—Encourages residents to take responsibility for themselves and for their community.
—Holds students accountable for their behavior through the University conduct process.
—Mediates roommate conflicts that escalate beyond the RA level.
—Advises residential leadership groups including the RHA (Residence Hall Association).
—Develops and implements plans and activities consistent with the philosophy of on-campus living.
—Motivates staff to plan and implement the residential curriculum in order to meet student needs and interests based on the five goals for residents.
—Presents programs for staff and campus residents on topics of expertise/interest.
—Administers residence hall programming funds.
—Works closely with other members of Residence Life, Student Affairs, and the Division of Student Services including participation on office, division, and university-wide committees as appointed.

Building Operations:
—Works closely with Residential Housing to manage occupancy rosters and room changes.
—Opens and closes the East Campus Area Housing Units at the start and end of each 10 or 12 month contract period.
—Oversees all summer housing operations for summer school students, including the move-in and move-out process.
—Manages the distribution and control of keys in the area.
—Oversees the system of inspection and the assessment of damages of all student rooms in the area prior to and following occupancy of East Campus.
—Maintains public area inventories and makes weekly inspections of East Campus.
—Monitors cleanliness of the buildings and works closely with Residential Housing Support to address standards, concerns and problems.
—Reports problems, damages, and major maintenance needs and maintains appropriate follow-up.
—Recommends physical improvements for the East Campus Area and Buildings.
—Initiates billing process for extra cleaning, damages, and/or loss of University property.
—Monitors building security, compliance with appropriate safety regulations, and implements training for emergencies.
—Coordinates Health and Safety inspections in the East Campus Area.

—Supervises up to16 Resident Assistants (RAs) and 8 Front Desk Assistants (FDAs) during the academic year and up to 25 FDRAs during the summer months.
—May also supervise any Interns, Graduate Assistants, or similar position that is a part of the Office of Residence Life.
—Participates in the recruitment, selection, training, evaluation, and dismissal, if necessary, of student staff.
—Contributes to the professional and personal development of Residence Life staff.
—Serves as a role model to the staff and students.
—Holds one-on-one supervision meetings with RAs on a regular basis.
—Completes formal written evaluations of student staff.

Other Duties
—Develops a customer service approach to more effectively promote the “students first” initiative ensuring that all constituents are served in a fast, friendly, efficient and effective manner.
—Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees.
—Demonstrates a positive and professional attitude and treats everyone with dignity and respect.
—Fully supports CNU Traditions and the “Students First” value at CNU and routinely goes the extra mile in providing service.
—Safety issues are reviewed and communicated to assure a safe and healthy workplace and a reduction in work related absence. Any violation of safety rules are addressed promptly.
—This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
—Performs other duties as mutually agreed upon with supervisor (examples include: committee work, review/revision of office publications and forms, assisting with room selection and assignments, reports, advising organizations, etc.)

Knowledge, Skills, Abilities (KSA's) required

Knowledge of student development theories. Strong administrative, interpersonal, and communication skills. Computer skills including e-mail, word processing, spreadsheet, and presentation applications. Conflict mediation skills. Ability to create and implement new initiatives. Ability to work independently and in teams.

Knowledge, Skills, Abilities (KSA's) preferred

Supervision skills. Ability to lead peers through decision making and information synthesis. Ability to quickly learn complex processes and information.

Required Education

Master’s degree in Higher Education Administration, Student Personnel or related field at the time of application.

Preferred Education


Experience Required

Previous experience in a live-in university setting; supervisory and staff development; staff training experience; and crisis response experience.

Experience Preferred

Demonstrated experience of post graduate live-in setting. Experience managing multiple residential areas including apartments and 12 month student housing. Leadership training experience. Experience with Microsoft Office and Google suite applications.

CNU Information

Selected by The Princeton Review for The 386 Best Colleges: 2021 Edition, and highly ranked for its quality of life and innovative leadership, Christopher Newport University is a public school offering a private school experience — great teaching, small classes, and a safe, vibrant campus. A “student-first, teaching-first” community, Christopher Newport is dedicated to the ideals of scholarship, leadership and service. The University is located between Williamsburg and the Virginia beaches in Newport News, and enrolls 5,100 students. Academic programs encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University has a new and technologically advanced campus, has generated over 7,300 applications for a freshmen class of 1,155 and has been ranked by U.S. News & World Report’s America’s Best Colleges guide as fourth among public regional universities in the South and seventh among all regional universities in the South. In addition, Christopher Newport is ranked third among all public schools for having "the highest proportion of classes with fewer than 20 students.” Christopher Newport is committed to ensuring that all people are welcomed, honored and fully engaged in the life of our academic community. We seek exceptional and diverse candidates and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit


Posting Detail Information

Posting Number


Number of Vacancies


Posting Date


Application Deadline


Application Instructions

Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. Review of applications will begin January 3, 2021. Applications received after January 3, 2021, will be accepted but considered only if needed. Search finalists are required to complete a CNU sponsored background check.

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EEO Statement

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
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