International Students & Scholars Advisor

Global Studies Center Job Description

Job Summary:

Assist international students and scholars with immigration-related issues, partially manage school SEVIS reporting, help ensure compliance with federal regulations, and create educational programs for the International Students & Scholars Office. Responsible for student services of the International Students & Scholars Office, including for international undergraduate and graduate students, as well as new or visiting international scholars. Serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO) for the College. Provide information to students, parents, and campus constituents about policies and procedures of the office and US government agencies. Provide support and backup to Associate Dean for International Students & Scholars, and work across campus to ensure long-range success and support for international student and scholar population.

Please attach both a current resume and cover letter, best combined into a single PDF or Word document.

Student & Scholar Advising:

Serve as Department of Homeland Security Designated School Official (DSO) and Department of State Alternate Responsible Officer (ARO) for the college by performing SEVIS functions as needed. Duties include: evaluating documentation for incoming students and scholars, and providing assistance with issuance of Certificates of Eligibility (I-20s/DS-2019s) for F- and J-visa holders; helping to register students each semester; monitoring alerts and notifications and take action as needed; issuing updated I-20s for student work authorization; and signing travel signatures. Advise students and scholars on topics such as maintenance of status, program duration, changes of status, international travel, employment including post-graduate employment, accompanying dependent family members, and other immigration-related compliance areas. Ensure maintenance of SEVIS records for enrolled students, including program and class year changes, as well as visa transfers, and manage other requests for international student data. Work with Associate Dean to develop and execute onboarding procedures for J-1 Scholars and provide required documentation for pre-arrival and orientation purposes. Help to monitor college data regarding short-term faculty appointments and benefits. Maintain familiarity with changing F-1 and J-1 regulatory changes, working with Associate Dean to see downstream effects on college population. Serve as backup to Associate Dean, when needed.


Assist with planning and executing International Student Pre-Orientation. Develop appropriate cultural programming to support students in their learning around US Cultural topics, social justice activism, and cross-cultural adjustment. Work with offices across the College to develop cooperative programming to benefit international students and support their specific needs as college students. Help execute immigration advising programming within the office, and work toward developing on-demand advising programs. Serve as contact for international exchange programs with partner universities and manage enrollment yearly.


Manage mailing process for visa documents. Liaise with other campus offices to manage data regarding incoming new international students and scholars. Help administer office discretionary funding, including emergency fund requests and assisting Associate Dean with budget management as needed. Oversee student worker(s). Maintain ISSO website changes and development, as directed by Associate Dean.

Other duties as assigned by Associate Dean.

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

Bachelor’s degree required plus 1-3 years of experience in international education, with a strong preference for SEVIS/regulatory experience, particularly as a DSO or ARO or an equivalent combination of education/experience. Must be a US citizen or permanent resident to serve as a DSO/ARO, as required by federal law. Experience working with diverse backgrounds.

Preferred Qualifications

Master’s degree preferred.


Ability to resolve or refer problems appropriately, organize and prioritize work effectively, manage multiple tasks/projects simultaneously, and work empathetically with students, parents, faculty, and staff from a variety of backgrounds. Ability to work with highly confidential information. Excellent verbal and written communication skills, paired with excellent record-keeping and accuracy. Fluency with Microsoft Office Suite use, and an ability to learn new technologies quickly/independently. Ability and desire to take initiative and to continue processes and projects moving forward. Cross-cultural experiences and SEVIS experience a plus.

Please attach/upload a current resume and cover letter in order for your application to be considered for this position.

Review of applications will begin

January 11, 2021

Compensation Grade:

Grade J

Position Type:


About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Smith College is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, gender, age, color, religion, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

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