Office of Records and Registration Office Assistant / Clerk
- Employer
- Florida Gulf Coast University
- Location
- Florida, United States
- Salary
- Salary Not Specified
- Date posted
- Dec 15, 2020
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Job Summary
Job Description
Typical duties include:
-Provides administrative support to the Assistant Registrar for Student Records.
-Assists with telephone calls from the University mainline. Responds to telephone and email routine inquires and/or routes to appropriate individuals or departments within and outside of the unit and division.
-Assist with processing incoming request of Change of Address/Name and Third-Party Form (FERPA Form).
-Assists with data entry, indexing and scanning documents.
-Responds to routine and moderately complex questions or issues regarding policies, procedures, and processes and ensures compliance at the unit level with enrollment, registration, scheduling, degree certification, and grade changes.
-Performs general office duties such as data entry, operating office machines, scanning and other duties as required.
Additional Job Description
Minimum Qualifications:
- High School diploma minimum
- Two years of experience in records management, customer service, and/or computer experience.
- Good customer service and communication skills.
- Any combination or education and experience.
Preferred Qualifications:
- Experience working in a university setting.
- Experience in registration processes at an institution of higher learning.
- Experience with SCT Banner Software or Workday.
Knowledge Skills and Abilities:
- Ability to work in a diversified, interactive group environment.
- Excellent customer service and strong telephone and computer skills.
FGCU is an EOE AA /F/Vet/Disability Employer.
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