Director, Program Performance and Accountability

North Carolina, United States
Salary Commensurate with experience
Dec 12, 2020
Employment Level
Employment Type
Full Time

The Director of Program Performance and Accountability is responsible for the administration and effective operation of the non-academic areas of Adult Education to include Records, Registration, and LEIS (Literacy Education Information System). Incumbent provides direct supervision and management of staff in assisting with Records and Registration and LEIS/Program Performance personnel. Director will serve as lead for Adult Education's use of Web Attendance for maintaining student rosters and will work with staff from GTCC's IT department and NCCC Systems Office to ensure that Web Attendance and LEIS are operating efficiently. Director oversees the maintenance of student records in a secure environment as outlined in PIP requirements and works with Adult Education staff to develop and monitor registration procedures for Adult Education students. The incumbent will be responsible for the orderly execution of the LEIS function including overall implementation processes and management of vital data for state and institutional program performance and accountability reports. Incumbent will be responsible for training related to the functions within records, Web Attendance, registration and LEIS. This position analyzes and evaluates data related to student performance with a goal of meeting all state and federal performance measure targets for Adult Education. This individual will work closely with the Associate Dean of Adult Education and will report directly to the Dean of Adult Education.

Education Required

Bachelor's Degree in Information Systems, Computer Technology, Math, Statistics, Data Management, or related field from a regionally accredited post-secondary institution

Education Preferred

Master's degree in Information Systems, Computer Technology, Math, Statistics, Data Management, or related field from a regionally accredited post-secondary institution

Experience Required

- Four years of related records management experience, including evidence of experience in the following areas: - Thorough knowledge of data analysis best practices and procedures - Proficiency in Excel and in using database software applications such as Informer and SQL - Experience reviewing data according to programs and policies - Experience recognizing, working with, and reporting data anomalies - Experience analyzing, compiling, and reporting data analyses related to student performance and/or retention. - Recent experience with an enterprise student information system (e.g., Colleague)

Experience Preferred

- More than four years of related records management experience - Experience as a database administrator and/or computer programmer - Experience in an academic setting - Literacy Education Information System (LEIS) Adult Education data entry and analysis experience - Experience reviewing data according to Community College and/or Adult Education programs and policies - Experience working with National Reporting System (NRS) Testing and Performance Measures

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