Assistant Dean of Academics: Student Services
*Must be a member of the First Church of Christ, Scientist, in Boston, MA
Title: Assistant Dean of Academics: Student Services
Department/Location: Office of the Academic Deans
Organizational Relationships: Reports to the Dean of Academics
Summary: The Assistant Dean of Academic Student Services assists the Dean of Academics in administration of the academic student services. The Assistant Dean of Academic Student Services provides leadership and vision, planning, coordination, supervision, and evaluation of student success and related student support services, including but not limited to academic advising, tutoring, testing, and internships and careers services. This position serves an integral role in campus retention efforts. The Assistant Dean is assigned primary oversight of student support services, Advising; Internships and Career Development Office; Center for Teaching and Learning; Community Service; and liaising with Academic Technology.; and the Multi-disciplinary programs. The Assistant Dean is directly responsible for guiding programming to ensure student success. The position is responsible for facilitating, implementing, and managing academic strategic initiatives and programs (e.g. Annenberg Scholars program, Post-Graduate Teaching Internship program, etc.). The Assistant Dean serves on several committees.
Primary Responsibilities include, but are not limited to, the following:
- Oversees student support services, including Advising; Internships and Career Development Office; Center for Teaching and Learning; Community Service; and liaising with Academic Technology.
- Represents academic unit in college governance and student support. Committees include, but are not limited to: Student Support Group; Retention, Persistence, and Completion, New Student Orientation, and the Strategic Planning working groups that are focused on student learning and success.
- Coordinates Welcome Week for the academic unit.
- Facilitates, implements, and manages academic strategic initiatives and curricular programs that relate to academic student services
- Supports student success.
- Handles student/parent issues related to academics.
- Addresses academic retention issues in collaboration with other departments.
- Provides leadership and ensures a sense of community for students, faculty, and staff in the academic unit.
- Gathers and reports information organizationally upward, laterally, and downward.
- Critical, principled thinking; thinking strategically and acting tactically.
- Carrying responsibilities and initiatives through to fulfillment and evaluating their success.
- Strong interpersonal communication skills and the ability to listen to students needs and facilitate ways to address these needs.
- Creating working relationships across programs, disciplines, offices, and institutional levels with empathy and objectivity.
- Awareness and understanding of good practices in student support services and demonstrated ability to implement good practices.
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; strong intercultural communication skills
- Team Work - Exhibits objectivity and openness to others' views; gives and welcomes feedback
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
- Leadership - Inspires respect and trust
- Ethics - Treats people with respect; keeps commitments; works with integrity and ethically; upholds organizational values
- Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values
- Professionalism - Approaches others in a tactful manner; treats others with respect and consideration regardless of their status or position
- Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
- Member of The First Church, Christ Scientist in Boston, and an active Christian Science branch church member.
- Christian Science class instruction preferred, but not required.
- A terminal degree in the person’s academic discipline and/or equivalent educational leadership experiences.
- Five years of full-time teaching at a comparable institution.
- Demonstrated administrative experience in program development, management, budgeting, and evaluation.
- Demonstrated ability to build trust, respect, and cooperation among people.
- Demonstrated ability to communicate and work well with middle management and senior leadership
* The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities and are subject to change at the discretion of the employer.