Part-Time Remote Student Support Concierge (Pool)

Employer
Metropolitan Community College
Location
Missouri, United States
Salary
Salary Not Specified
Posted
Dec 08, 2020
Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Part Time
Position Information

Career Opportunity Number 20-00150PT Position Title Part-Time Remote Student Support Concierge (Pool) Location MCC - Any Location Class Category Temporary Part-Time Staff Job Open Date 09/23/2020 Job Close Date Minimal Qualifications

Job Summary:
The part-time Remote Student Support Concierge will provide support to students impacted by the transition to remote learning.

Essential Functions:

  • Make outbound calls to students impacted by the transition to remote learning to assess needs and connect students to resources to support their success
  • Respond to inbound calls and emails from students impacted by the transition to remote learning
  • Provide first level technical assistance to students who need guidance on using technology in remote classes, and escalate to experts as needed
  • Assist students in understanding the course delivery options available
  • Connect economically-impacted students dealing with food and housing insecurity to counselors and/or community-based organizations for assistance with food and housing
  • Assist students with financial aid questions, payment options, past-due debt, and emergency assistance
  • Perform other duties as assigned


EOE /M/F/Vet/Disabled

Minimal Qualifications:

  • High School Diploma or equivalent (G.E.D.)


Work Schedule:
Normally scheduled Monday through Friday up to 19.5 hours weekly. Shifts Available:
7:30AM – 12PM
OR
12PM – 4:30PM
OR
Evening shifts available

  • To review additional job types included in this part-time position category click here .


PLEASE NOTE : Length of assignment: September 14, 2020 – April 30, 2021. Limited temporary assignments due to the COVID -19 pandemic.

Compensation $10.00 per hour Position Summary Type of Part-time Job Part Time Staff Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Are you currently a Temporary Part-Time Staff, Flexible Part-Time Staff and/or Seasonal Part-Time Staff MCC employee?
    • Yes
    • No
  2. Which campus location(s) are you interested in? (I.e. AC, BR, BT, LV, MW, PV, PV-HSI)

    (Open Ended Question)

Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Curriculum Vitae
  2. Transcript 01
  3. Letter of Recommendation 01
  4. Letter of Recommendation 02
  5. Other Document 01
  6. Other Document 02


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