Web Services Librarian, UTC Library

University of Tennessee at Chattanooga
Tennessee, United States
Salary Not Specified
Dec 04, 2020
Employment Type
Full Time

The UTC Library seeks a non-tenure-track Assistant Professor of Practice who is motivated, creative and user-focused professional to fill our Web Services Librarian position at the University of Tennessee, Chattanooga (UTC).

Library Description

In January 2015, UTC opened a new, five-story 180,000 square foot library. The library staff comprises 26 faculty librarians and 18.5 staff members, operates on an annual budget of just over 4 million dollars, and possesses collection holdings of more than 500,000 volumes, over 2,500 active journal subscriptions, 150 databases, and more than 28,000 accessible online journals. Pre-pandemic, the library provided an information commons with 175+ public computers, 38 group study rooms, a media studio, three library instruction classrooms, a writing center, a cafe, and a 24-hour study space. During the pandemic, we have implemented safety protocols of social distancing and restricted access points to provide a safe environment for our students, patrons, and staff. The library delivers a comprehensive range of public services, including outreach, instruction, and research assistance, and is well equipped to support the research and scholarship needs of the UTC community. The UTC Library is committed to diversity and inclusion and currently has a Values Statement Task Force actively creating an updated statement to reflect this commitment.

Information Technology Team

UTC Library's Information Technology Team consists of four librarians and two staff members working in an environment that stresses a progressive, collaborative and customer-focused approach to information services. The team supports approximately 350 desk or laptop computers and assorted peripherals, a variety of open-source online services, and numerous other library web and digital services. The team works closely with UTC's Information Technology Division.

Examples of services and products the Information Technology Team supports include: Ex Libris Alma/Primo, ILLiad, EZproxy, OU Campus, Drupal, LibGuides, Booked, CONTENTdm, ArchivesSpace, Digital Commons, Windows/macOS imaging and deployment solutions, card swipe access, and security cameras.

Position Summary

Reporting to the Director of Library IT, the Web Services Librarian builds, maintains, and enhances the front-end for library systems and technologies. This position holds responsibilities in the following:

Specific Position Responsibilities

  • Iteratively design, develop and maintain Drupal and other library content management systems;
  • Assess and improve patron experience via analytics and usability testing;
  • Create and maintain appropriate documentation; gather and evaluate relevant statistics;
  • Support library staff members in the development of digital content;
  • Improve cross-platform integration of online resources and services;
  • Maintain awareness and knowledge of contemporary design, coding and accessibility standards;
  • Participate in the acquisition, development, and support of digital tools, services, and applications that facilitate teaching, learning, and research.

Library and University Responsibilities

Specific job duties within the team vary based on position, but the following responsibilities encompass the broad functional activities of the Information Technology team members:

  • Develop and maintain library services and information technology services to the university community;
  • Provide consultation, support and problem resolution to ensure library software and hardware is functional, interoperable, and serves the ongoing goal of supporting research and teaching;
  • Partner with campus faculty, staff, and students as a technology leader, facilitator, trainer, designer, and developer of information technology initiatives and projects;
  • Identify, evaluate, and recommend technologies and resources for campus and library needs;
  • Promote student success and retention through advocacy of use of library services and resources;
  • Serve as backup to other members of the library's Information Technology Services Team;
  • Serve proactively on library-wide task forces, committees, and councils as appointed;
  • Serve on one of the library's three public service desks a minimum of one hour per week;
  • Participate in UTC governance, planning, and service;
  • Engage in continuing professional development.


The ideal candidate possesses the initiative, flexibility, and creativity to manage projects both independently and as part of a team in a dynamic work environment. The candidate should be able to handle complex, analytical and detailed work while maintaining a positive, change-oriented attitude. Effective writing and oral communication skills and strong interpersonal skills are a must. The candidate should exhibit a strong customer service focus, a passion for the profession, and a deep commitment to the academic community. Aptitude and desire for continued development of technology skill sets are integral to the success of this position. In addition to the aforementioned attributes, candidate assessment will rely on the strength of the following qualifications:


  • Master's degree from an ALA-accredited program preferred; equivalent combination of graduate education and experience, or degree to be conferred by May 2021 may be considered;
  • Experience with common web authoring tools and content management systems (e.g. Drupal 8);
  • Experience with HTML and CSS;
  • Knowledge of practices, standards, and tools relating to security, usability, accessibility, browser compatibility, and information architecture.


  • Experience with scripting and template languages (e.g. PHP, Twig);
  • Experience with team processes and tools for application development (e.g. Git, Agile);
  • Experience running and evaluating UX testing;
  • Experience with XML/XSL;
  • Experience with the LAMP stack;
  • Familiarity with a web application framework (e.g. Tailwind, Bootstrap, jQuery);
  • Familiarity with library technologies/frameworks (e.g. LibApps, OpenURL resolvers, web-scale discovery);
  • Familiarity with the OSS movement.


The minimum salary is $48,000, commensurate with experience.

This is a full-time, 12-month, non-tenure-track position with faculty status and rank of Assistant Professor of Practice. The initial appointment for this position will be up to a maximum of three years, with the possibility of renewal.

Benefits include: 24 days of vacation and 12 days sick leave per year, 11 paid holidays, 80% of health/life insurance paid by the state, choice of retirement programs paid by the state and equivalent to ≈10% of an individual's annual salary, partial relocation reimbursement, professional development funding, tax program savings, and more.

Application Process

Interested applicants must prepare and submit the materials articulated below:

  • a letter of application;
  • a current curriculum vitae;
  • a statement of librarianship philosophy;
  • the names, addresses, telephone numbers, and e-mail addresses of three references including the professional relationship of reference and applicant;

Applicants must submit applications electronically through the UTC Faculty Career Site.

The review of applications begins on January 5, 2021 and continues until the position is filled.

Additional Information

For information about UTC, the UTC Library, and Chattanooga, please visit www.utc.edu, www.utc.edu/library, www.chattanoogafun.org, or www.chattanooga.gov.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), ADEA (age), sexual orientation, or veteran status should be directed to the Office of Equity and Inclusion (OEI). Requests for accommodation of a disability should be directed to the ADA Coordinator at the OEI office.

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