Employee Benefits Coordinator

Employee Benefits Coordinator
Carroll University

Classification: Administrative Staff- Full-Time - 12 months - 2080 annual hours

Reports To:Director of Human Resources

Description:The Employee Benefits Coordinator assists employees with benefit administration, benefits enrollment and manages and addresses questions regarding insurance billing. Maintains employee database and files, and assists with payroll processing. Act as a first point of contact and liaison between employees and insurance providers to help resolve benefits administration and accounting related issues. The primary emphasis of this position is to create and maintain regulatory compliant benefit decisions exercised through daily plan administration. This professional position serves as a regulatory resource to provide information and problem solving for benefit plans enabling the incumbent to make informed decisions regarding selection and enrollment in insurance, retirement plan choice, retiree subsidies and benefit programs using interactive decision support, enrollment and financial systems.

Responsibilities:

• Administers employee benefits programs such as (including but not limited to) retirement plans; insurance plans, tuition, relocation, cell, temporary disability programs; and wellness programs.
  
• Administer (LOA) leave of absences and (FMLA) requests. Assists with benefits administration to include enrollment and changes.
  
• Administer COBRA program. Keep abreast of current COBRA and HIPAA regulations to ensure compliance.
  
• Create records, maintain and audit data in the Human Resources Information System (HRIS) to include creating reports for analysis and to ensure consistency and accuracy of data.
  
• Maintain employee benefits filing systems and ensure benefits changes are entered into benefits enrollment system. Compiles and maintains benefit employee records, documents and upkeep of employee benefit files.
  
• Maintains accurate and complete files on benefit providers/carriers regarding plan descriptions, contracts, amendments and other benefits related documents.
  
• Assists with the preparation of non-discrimination testing,1095 filing, 5500 filing, and IRS audits. Prepares OSHA reporting.
  
• Manage, coordinate and supervise maintenance of annual benefits open enrollment including participation in plan renewal meetings with benefits broker, reporting enrollment trends, drafting communications, updating sites and systems with new plan changes, and scheduling meetings.
  
• Develops benefits information and statistical and census data for actuaries, insurance carriers, and management.
  
• Resolve employee issues with insurance providers and other 3rd party benefits administration vendors. Handle and resolve employee concerns and questions regarding benefit plans and enrollment. Obtain and evaluate relevant data related to complaints and inquiries.
  
• Assists employees and supervisors with interpretation of HR policies and procedures.
  
• Process invoices from vendors by reviewing billings for accuracy, coding and coordinating with the business office to process payments or resolve discrepancies with carriers, payroll, and the university.
  
• Initiate contact with all employees reporting workers' compensation injuries and serves as primary contact to answer questions, coordinate benefits, and other aspects of assistance for injured worker.
  
• Ensure timely and through completion of First Report of Injury Form and maintain accurate logs and files.
  
• Coordinate and administer return to work policies and procedures.
  
• Communicate pertinent and appropriate information regarding claims to the assigned insurance adjustor.
  
• Gathering appropriate documents, certifications and information from departments, supervisors, employees, payroll records and health care providers in the submission of workers compensation, leaves and accommodations.
  
• Develop, coordinate, manage, and maintain total wellness programs to reduce health risk, medical costs and encourage healthy lifestyles. Contribute to the implementation and establishment of wellness initiatives.
  
  Additional Duties:
  
• Serve as a back-up for monthly new employee orientations.
  
• Maintain confidential employee files.
  
• Respond to internal and/or external employment requests for information, and verifications of employment status for current and former employees.
  
• Communicate notices and announcements to University personnel through the department email.
  
• Serve as a back-up for handling full-life cycle recruitment aspects (including job posting, weekly orientation, phone/onsite interviews and pre-employment processing).
  
• Manage the planning of department events and projects as assigned. Supports institutional, division, and department objectives, and works collaboratively to accomplish desired results.
  
• Serves as the Chair for the Wellness Advisory Taskforce.
  
• Other duties as assigned.
  Competencies:
  
• Critical Evaluation
  
• Relationship Management
  
• Ethical Practice
  
• Consultation
  Education and Experience
  
• Bachelor's degree required. Major in Business. Human Resources or related field preferred.
  
• Minimum of 2 years' of human resources experience including benefits administration and worker's compensation. Must have worked in a Human Resources department at least 1 of the 2 years.
  
• Prior experience in higher education environment is preferred.
  
• Knowledge of state and federal laws including benefits, HIPPA, ACA, ADA, FMLA, COBRA and (LOA) leave of absences.
  
  Technology Skills:
  
• Proficiency with Microsoft Office Suite and HRIS software.
  
  Human Relations Skills:
  
• Good written and verbal communication skills
  
• Strong attention to detail and accuracy
  
• Ability to maintain a high level of confidentiality is essential.
  
• Strong interpersonal and organizational skills. Ability to prioritize work.
  
• Ability to multi-task, work in a fast-pace environment and handle competing demands.
  
• Client focused sense of urgency and responsiveness.
  
• Ability to listen effectively, work independently and as part of a team.
  
• Strong ability to manage multiple tasks and priorities.
  
• Ability to network and build strong relationships with internal and external customers/clients.
  
• Candidates must be willing and able to support and advance the University mission.
  
  Job Number: #2021-089
  
  Please reference job #2021-089 and submit cover letter and resume to: CUcareers@carrollu.edu
  
  Human Resources
  Carroll University
  100 N. East Avenue
  Waukesha, WI 53186
  
  Carroll University does not discriminate in any manner contrary to law or justice on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability or veteran's status in administration of programs or in the employment of faculty and staff. EOE