Director, Wellness Center

New York, United States
Salary Not Specified
Dec 03, 2020
Employment Type
Full Time

Reporting to the Dean of Student Wellbeing, the Director of the Wellness Center provides vision, leadership, and management of integrated health and counseling services. The Director is responsible for the operations, evaluations, personnel, budgeting, and all other functions of an integrated student wellness center. The Director is also responsible for ensuring the success of Alfred University's approach to mental and physical health and wellness, prevention education and outreach to the Alfred University campus. The Director is also responsible for shaping policy, leading program improvement and assessment, staff development initiatives, and coordinating crisis response plans (i.e., COVID - 19).


  • Provide vision and leadership in the development, implementation and evaluation of all aspects of the health, counseling, and wellness operations.
  • Provide leadership to develop a college-wide framework for health and wellbeing, including partnerships with academic administration and student affairs.
  • Engage in staff education and professional development regarding shared values and cooperative practices within a multi-disciplinary student wellness center.
  • Lead strategic planning and policy development, implementation and assessment.
  • Provide administrative supervision and complete annual performance evaluations.
  • Recruit wellness center staff and advocate for staff needs.
  • Manage the campus outreach and prevention education programs.
  • Promote professional development opportunities and support engagement with professional organizations.
  • Supervise and oversee the departmental budget and contracted services.
  • Develop effective working relationships with state and local health departments, as well as key area health care facilities and neighboring institutions of higher education, serving as the primary voice on health and wellbeing for the University.
  • Provide leadership in the continued development of a campus wellness program, encompassing clinical care for a diverse student population, prevention, education and outreach.
  • Conduct training and provide support for staff and faculty across campus.
  • Provide consultation to faculty, staff, students, and parents on mental health issues (within limits defined by confidentiality).
  • Cultivate partnerships with academic departments and student affairs offices, including Residential Learning Communities, Athletics, Student Conduct, Spiritual Life, Career Development Center, Center for Academic Success, Center for Student Involvement, HEOP/Center for Advising, Public Safety, Student Activities and Student Diversity and Inclusion.
  • Coordinate representation and participate in student and family orientation and the onĀ­ boarding of new students. Contribute to training programs for student staff, student leaders, staff and faculty.
  • Partner with key campus departments with regard to crises response and serve on the Emergency Response Team.
  • Play a critical leadership role in all pandemic-related efforts and serve as the liaison with the Allegany County and New York State Department of Health.
  • Identify emerging trends and best practices relating to student health and wellness.
  • Understand how student wellness influences each individual's college experience, as well as the community as a whole, and the connection to student success and retention.
  • Solid understanding of HIPAA, FERPA, The Clery Act, Title IX and federal sexual assault regulations, along with a strong knowledge of holistic preventative health care.
  • Strong consultation skills with particular ability to assess situations and recommend appropriate responses and ability to perform under stress when confronted with unusual or emergency situations.
  • Maintain a high standard of professional ethics consistent with the guidelines of the American Counseling Association.
  • Recommend quality and service improvement initiatives, including those related to the physical facilities Contribute to strategic planning and resource development efforts related to wellness initiatives.
  • Serve on the Dean of Student Wellbeing's leadership team, shaping strategic plans and assessment.
  • Ensure accurate and confidential record keeping by the Wellness Center, including data on assessment and usage of services and other information necessary to prepare annual reports and to evaluate the Center's policies and procedures.
  • Ensure accurate function of electronic medical records system.
  • Ensure timely updates to university handbooks, the departmental website, and other documents.
  • Attend and actively participate in departmental and Student Affairs meetings.
  • Serve on University wide committees.
  • Perform additional duties and assist with special projects as assigned.
  • Willingness to work after hours and on weekends, as needed.


  • Doctorate degree preferred in counseling, psychology, or social work.
  • Must be a licensed mental health professional in New York State in order to assist with providing counseling services to students and counseling supervision to staff.
  • Must have an understanding of university health and counseling services; knowledge of student development, counseling, student health and wellness issues.
  • Demonstrated management of complex organizations and experience in crisis response and behavioral assessment
  • Strong working knowledge of outcomes assessment and basic data analysis
  • Excellent interpersonal, written and oral skills and decision making skills
  • Strong supervisory and leadership skills; project management skills
  • Experience working with diverse populations
  • Experience dealing with public health and infectious disease outbreaks
  • Ability to collaborate and professionally advocate based on health and wellness guidelines and requirements
  • Have a proactive approach to identify and manage concerns in an effort to potentially prevent crises; and the ability to make difficult decisions under pressure.


  • Progressive experience in student health and wellness, including five year or more profession experience in a university setting preferred.

Alfred University actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law. Protected veterans, minorities and women are encouraged to apply.

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