Digital Communication Specialist

Massachusetts, United States
Salary Not specified
Dec 02, 2020
Employment Level
Employment Type
Full Time

Digital Communication Specialist

Main Campus - Boston, MA

Located in Boston's historic Fenway area, Simmons has a strong tradition of empowering women and challenging traditional gender roles. Simmons University was one of the first higher education institutions to prepare women to become leaders and has evolved to become a university offering a women's undergraduate program and graduate programs open to all.

You're joining our community at an especially exciting time as one of our strategic goals is to become the most inclusive campus in New England. You'll find that people who work here are truly committed to our mission of preparing students to become champions of social justice and leaders in their professions and their communities. This commitment and pride make for a dynamic workplace.

Job Summary

Simmons University is looking for a Digital Communication Specialist to join the Marketing and Communications department. Reporting to the Email Marketing Manager, the Digital Communication Specialist will lead planning, implementation, and evaluation of Simmons University's internal email strategy and design. From ensuring accessibility compliance, to designing and managing internal email communication guidelines and style, the Digital Communication Specialist will play a critical role in enhancing the internal communication channels at Simmons.

The ideal candidate will be a creative, detail-oriented professional who demonstrates skill and experience in HTML and web/email design. This individual must have experience using email and/or web editing platforms in a professional capacity. This individual will be self-directed, but also value teamwork and collaboration. As a University committed to diversity, equity and inclusion, we are also looking for individuals who embody and are committed to incorporating these values throughout their work.

  • Lead and manage the review and distribution process of internal content, including maintaining mailing lists and groups;
  • Lead and implement efficiencies in the internal email communication process, creating templates and ensuring the effective communication of information;
  • Design and create layout decisions for internal newsletters and portal;
  • Layout, distribute and publish content for internal staff, faculty, and student audiences;
  • Serve as an internal email consultant for offices across Simmons, including Student Life, Office of Organizational, Culture, Inclusion and Equity, Office of Undergraduate Programs, and more.
  • Review and analyze metrics from communication initiatives to inform strategy and approach, integrating industry best practices and trends;
  • Manage internal email vendor relationship;
  • Assist with additional communication needs as necessary.

  • Bachelor's degree in communications or related field;
  • 2+ years of related professional experience, including html, editing for web, and graphic design;
  • Experience working with email tools in a professional environment;
  • Knowledge of web/email accessibility and best practices for email communication;
  • Familiarity with digital marketing, related metrics, and A/B testing practices;
  • Familiarity with website navigation and usability;
  • Ability to work both independently and collaboratively;
  • Ability to manage multiple tasks/projects on deadline with a client-service orientation.

Required Application Materials:
  • Resume
  • Cover letter

Salary Grade

Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the "Resume/CV" box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.

To apply, visit

Located in Boston’s historic Fenway area, Simmons College is a small, private, non-sectarian College which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community of educators and professionals.

We prepare students to be leaders for themselves, their communities and the world. Our faculty and staff members lead by example - sharing a commitment to excellence and putting the students first.