Director of Academic Support

Massachusetts, United States
Salary Not Specified
Nov 25, 2020
Employment Type
Full Time

About Roxbury Community College:

Roxbury Community College is an urban, public, 2-year College serving a diverse community including people of color, recent immigrants and nontraditional populations. The College mission is to facilitate student success in achieving educational goals through the delivery of high quality transfer and career programs. RCC strives to honor traditional commitments, and to be responsive to new challenges and insights through workforce training, ESOL and community education. The student population at the college is diverse in ethnicity, gender, language, age and background. Roxbury Community College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description:

Essential Functions:

  • Hire, train, supervise, mentor and evaluate academic support staff in collaboration with college faculty.
  • Ensure that all tutors have completed certification.
  • Create and manage schedule of academic support services, including tutoring, facilitated study groups, professional tutoring, academic coaches and online tutoring.
  • Ensures required recordkeeping, files, and other documentation is complete.
  • Plan and implement embedded tutoring model for first year experience students.
  • Coordinate with Writing Center, Math Clinic, Language Lab and other department based instructional support to ensure an efficient delivery of services.
  • Prepare annual goals and objectives and manage restricted and unrestricted budgets.
  • Prepare analysis of program efficacy as needed for college administration and external agencies.
  • Maintain accurate advising and student records
  • Coordinate various student services-related projects aimed at providing academic support to students.
  • Collaborates with central offices of Admissions, Registrar and others regarding new students, transfer credit, transfer articulation, and other issues.
  • Develops and coordinates various seminars, orientations, workshops or other activities.
  • Works effectively as a team member with all college departments.
  • Represents Roxbury Community College in the community.
  • Other duties as assigned.


(All candidates must have legal authorization to work in the United States.)

  • Master's degree from a regionally-accredited institution of higher education in the US.
  • Teaching experience in an urban community college setting.
  • Commitment to maintaining knowledge of current best practices and innovative strategies to improve learning, persistence and degree completion of community college students.
  • Experience in an urban, multicultural higher education environment
  • Superior interpersonal skills.
  • A highly effective listener and communicator with both technical and non-technical audiences.
  • Evenings and weekend availability.
  • Knowledge of Microsoft Office applications and ability to learn new software as may be required.

Additional Desired Qualification

  • Teaching experience in a community college setting.
  • Experience and/or training in project management and conflict resolution.

Additional Information:

The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at .

Starting salary will be competitive and commensurate with experience and qualifications. The position includes a broad benefits package.

Appointment is subject to SORI (Sexual Offense Registry Information) background check, and a publicly accessible Massachusetts CORI (Criminal Offense Registry Information) background check.

Roxbury Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:

Applicants MUST submit the following documents:

  • Resume
  • Cover letter
  • List of 3 References

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