Dental Clinic Administrative Assistant
- Employer
- North Idaho College
- Location
- Idaho, United States
- Salary
- Salary Not Specified
- Date posted
- Nov 24, 2020
View more
- Position Type
- Faculty Positions, Health & Medicine, Dentistry, Administrative, Business & Administrative Affairs, Business & Administrative Support, Other Business & Administrative Affairs, Student Affairs, Health Services
- Employment Level
- Administrative
- Employment Type
- Part Time
You need to sign in or create an account to save a job.
Work Site Location: Coeur d' Alene Campus
Job Summary:
This position serves as the point of contact for the public, patients, clinic employees, and students in the Dental Hygiene Program Clinics (Heritage Health site or Lewis-Clark State College site). This position will maintain the day-to-day operations of the dental clinic, and play an important role in communicating with patients, students, and employees.
Job Duties:
This list includes but is not limited to the following:
- Plans, organizes, and directs dental clinic activities.
- Organizes and maintains program files; helps maintain patient records.
- Ensures patient privacy according to the Health Insurance Portability and Accountability Act (HIPAA).
- Ensures patient information is accurately recorded and updated, as necessary.
- Ensures patient’s payments are processed and documented.
- Acts as receptionist for the clinic: answers telephone, routes calls, makes appointments, greets patients, maintains patient flow.
- Collects fees, writes receipts, checks supplies against invoices, follows-up with purchase orders.
- Acts as a liaison between patients and their general dentists.
- Oversees infection control practices: monitors infection control procedures according to established standards for the clinic.
- In coordination with the program director, ensures students practice appropriate infection control.
- Trains and monitors students in their office assisting duties.
- Ensures that employees, students, and volunteers (dentists, hygienists, and non-licensed volunteers) are oriented to the clinic, including safety and infection control policies and procedures.
- Oversees sterilization and asepsis procedures for all dental equipment and supplies in compliance with regulations to ensure patient safety.
- Anticipates needs and prepares equipment and supplies for the student dental hygienists and patients.
- Develops and maintains work schedules for clinical faculty to ensure smooth operation of the clinic.
- Manages and maintains clinic computer program and equipment.
- Manages, develops and maintains the clinic database of dental records and radiographs.
- Prepares computer forms for clinical use.
- Ensures copier and printers are maintained.
- Coordinates with the Health Professions Administrative Assistant to ensure supplies and equipment are ordered to ensure appropriate levels of stock are maintained.
- Ensures equipment is in working order and schedules repairs as needed.
- Tracks patient satisfaction surveys.
- Prepares clinic forms, maintenance requests, and supply requisitions.
- Maintains a positive, helpful, constructive attitude and work relationship with supervisor, college staff, students, and the community
Marginal Duties
- Assists with special projects as directed.
- Runs various routine errands, as required, for the department/division.
- Performs other duties as assigned.
- Attend meetings and events as required by North Idaho College and Heritage Health administration.
- Ability to work variable shifts including evenings.
Minimum Qualifications
Education and Experience : High school diploma and two years, full-time equivalent, dental office experience required.
Knowledge, Skills, and Abilities:
• Excellent customer service, verbal communication, and interpersonal skills.
• Ability to operate standard office equipment including phone and copier.
• Proficient skills with Excel, Microsoft Word, and Outlook computer software required.
• Work as a team member to plan and accomplish goals.
• Always promote the welfare and best interest of students.
• Perform assigned duties in a manner consistent with applicable laws, regulations and goals of the college and the clinic.
• Understand and value the contributions of a diverse workforce.
• Represent the Dental Hygiene Program and the College in a professional manner.
Advertised: 24 Nov 2020 Pacific Standard Time
Applications close:
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert