Welcome Center Customer Service Representative

Employer
University at Buffalo
Location
New York, United States
Salary
Salary Not Specified
Posted
Nov 24, 2020
Position Type
Administrative, Business & Administrative Affairs, Auxiliary Services, Business & Administrative Support, Other Business & Administrative Affairs
Employment Type
Full Time
Position Summary

Seeking an enthusiastic, caring team player with excellent phone and communication skills to serve as a Customer Service Representative in the School of Dental Medicine’s Welcome Center.

Duties include:
  • Scheduling patients for dental students.
  • Patient check-in and check-out.
  • Payment transactions.
  • Use of electronic health record system.
  • Return phone messages.
  • Coordinate schedule changes with student, faculty and clinic coverage in mind.


Minimum Qualifications

High School diploma and at least 1 year of customer service experience required. Basic computer skills required. Must be available to work rotating evening schedule. Must be detail oriented, effective with multi-tasking and time management, and willing to learn new skills.

Preferred Qualifications

Associate’s degree or minimum of 3 years of related experience preferred, preferably in a dental office.

For more information, click the "How to Apply" button.

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