Job no: 229154-AS
Work type: Staff-Full Time
Location: Madison
Categories: Computer Science, Information Systems/Technology, Instructional Design

Position Summary:

The Division of Information Technology (DoIT) provides information technology services to UW-Madison, all UW campuses, and the UW System and other agencies, employing approximately 600 people and operating with a budget of approximately $100 million. DoIT team members are part of an exciting and dynamic work environment that builds on organizational principles such as family and personal life/work balance; an inclusive, respectful and supportive work environment; alignment with the University of Wisconsin System's (UWS) teaching, learning, and research mission; collaboration; and innovation. For more information, please see our website: https://it.wisc.edu/about/division-of-information-technology.

The Learning Technologies Systems Administrator serves the teaching and learning mission of the University of Wisconsin-Madison from within the Learn@UW-Madison service, a group located within DoIT's Academic Technology (AT) department (for more about AT and Learn@UW-Madison, see https://at.doit.wisc.edu/learn-uw/ ). The individual in this position supports the use of UW-Madison's centrally supported advanced quizzing tools (Atomic Assessments, which leverages the Learnosity question engine), used primarily in support of STEM courses, by providing application administration and product management for the tools including configuration, quality assurance testing, user support, integration management, vendor management, and internal process improvement. This role also provides direct consultative support to faculty and instructional staff who may be seeking to effectively implement quizzing activities involving complex scientific, technological, engineering and/or mathematical concepts. In addition, the Learning Technologies Systems Administrator provides ancillary administration and user support for the Canvas learning management system (LMS) as well as other learning technologies supported by Learn@UW Madison, such as Kaltura MediaSpace and the AEFIS course evaluation and assessment tool.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor's degree required. Advanced degree in training, education, engineering, or related field is preferred.

Minimum Years and Type of Relevant Work Experience:

Required Qualifications
* Minimum of one year hands-on experience of administration and/or management of an application with a small to moderate number of end users.
* Minimum of one year working directly with a learning management system, other learning technologies, or related software.
* Minimum of one year experience related to application support, either in a technical support area, academic department, computer lab, help desk, library, or training environment.
* Demonstrated commitment to excellent customer service.
* Exceptional written and oral communication skills.
* Demonstrated ability to work independently and as a team player.

Preferred Qualifications
* Experience with direct support of faculty and instructors in a higher education environment.
* Experience working with online quizzing software.
* Experience with interacting with and creating learning content containing scientific and mathematical notation, as well as demonstrated comprehension of complex mathematics.
* Experience with software testing and understanding of quality assurance practices.
* Experience with managing and/or interacting with software and/or subscription service vendors.
* Project management experience or familiarity with project management methodologies.

Additional Information:

Please note that DoIT is not able to provide sponsorship for this position; successful applicants must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment.

The candidate selected for this position will initially work remotely with an approved telecommuting agreement. Remote work requires successful candidates to possess their own high-speed internet and phone to perform the work on an employer-provided computer. In the future, this position will likely be on-site, but future telecommuting could be discussed with a new approved telecommuting agreement. Candidate may, on occasion, be required to report to campus due to operational needs for meetings, trainings, or other activities.



Work Type:

Full Time: 100%

Appointment Type, Duration:



Minimum $55,000 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

Please click on the "Apply Online" button to start the application process. To apply for this position you will need to upload a cover letter and resume. Your cover letter should specifically address the qualifications listed above.


Bradley Molzahn
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/ .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Nov 23 2020 Central Standard Time
Applications Close: Dec 13 2020 11:55 PM Central Standard Time

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