STUDENT- Student Office Assistant - Academic Advising Center



o Greet and orient visitors to our offices.
o Provide administrative assistance to the staff of the Center for Academic Advancement.
o Be familiar with the office procedures of the CAA (Academic Advising Center, Student Accessibility Services and Tutoring Services).
o Schedule appointments.
o Field phone and email inquiries from faculty, staff, students, and student’s families, while maintaining a high level of accuracy and respecting confidentiality.
o Make photocopies and mail, fax, or email documents as directed by professional staff.
o Perform data entry with a high degree of accuracy and precision.
o Deliver materials to other offices on campus as needed.
o Work in other offices of the Center for Academic Advancement as needed.

Qualifications:

o Current full-time enrollment at Ithaca College. Must maintain a good academic standing.
o Availability to work 5-10 hours per week during weekday business hours. May be asked to cover additional hours if available.
o Ability to interact in a professional and courteous manner with people of diverse ages, cultures, and communication styles.
o Ability to work well under pressure in a fast-paced, busy environment.
o Excellent customer service skills.
o Excellent written and verbal communication skills.
o Careful attention to detail.
o Reliability, dependability, and punctuality.
o Experience with Microsoft Office Suite is preferred, especially MS Word, Outlook, and Excel.

First consideration will be given to students who meet these qualifications and who have been awarded Federal Work Study.

Interested applicants must apply online at ithaca.edu/jobs and attach a resume and cover letter. Questions about online applications should be directed to the Office of Human Resources at humanresources@ithaca.edu . For full consideration, applications should be received by December 15, 2020.

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