Specialist I/II/III, Online Marketing & Sales
- Employer
- Auburn University
- Location
- Alabama, United States
- Salary
- Salary Not Specified
- Date posted
- Nov 23, 2020
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Position Details
Requisition Number
S521P
Home Org Name
Bookstore Administrative
Division Name
VP for Bus-Fin & CFO
Position Title
Specialist I/II/III, Online Marketing & Sales
Job Class Code
EF10
Appointment Status
Full-time
Part-time FTE
Limited Term
No
Limited Term Length
Job Summary
Generates and develops business in the internet sales and mail order department by producing merchandise catalogs, setting sales goals, updating the website, and monitoring the overall costs for the department.
Level I Grade 30 $28,000 – $46,700
Level II Grade 31 $31,300 – $52,100
Level III Grade 32 $35,000 – $58,400
Essential Functions
1. Oversees the overall content of the Bookstore internet catalogs, including merchandise selection and removal, photograph of item, uploading each item to the website, detailed product description, and overall appearance.
2. Ensures customer orders are printed, merchandise pulled to fill orders, charge orders out, and pack and ship orders.
3. Forecasts daily, monthly, and yearly sales for web and mail orders; produces reports based off of previous years sales figures and trends and uses Google Analytics and SEO to increase e-commerce sales and traffic to the website.
4. Performs cost analysis of the web and mail order department to ensure department profitability, including shipping costs, labor costs, and supply costs as compared to overall sales.
5. Negotiates with shipping companies to ensure the bookstore is receiving cost efficient shipping along with timely and accurate delivery to customers.
6. Maintains Bookstore website.
7. Works with the Bookstore’s promotions committee to plan, promote and implement events to online and mail order customers and then tracks the success of the promotion.
8. May create and produce an annual apparel and gift print catalog, including merchandise selection, design, editing, and copy writing.
9. Assists as needed during busy periods with processing orders and resolving customer service issues or wherever there may be a need .
Education Level
Bachelor's degree
Field of Study
Degree in Management, Business Administration, Marketing, or related field
Years of Experience
No experience required for entry level
Area of Experience
Requirements for Additional Job Levels
Level II: 2 years of experience in retail sales and/or customer service
Level III : 4 years of experience in retail sales and/or customer service
Education Level
When a candidate has the required experience, but lacks the required education, they may normally apply additional relevant experience toward the education requirement, at a rate of two (2) years relevant experience per year of required education.
Field of Study
Years of Experience
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Area of Experience
Requirements for Additional Job Levels
Minimum Skills and Abilities
Minimum Technology Skills
Minimum License and Certifications
None Required.
Desired Qualifications
Salary Grade
30
Salary Range
$28,000 - $58,400
Job Category
Communications/Public Relations/Marketing
Working Hours if Non-Traditional
List any hazardous conditions or physical demands required by this position
Posting Date
11/23/2020
Closing Date
EEO Statement
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Quick Link for Internal Postings
https://www.auemployment.com/postings/20334
Documents Needed to Apply
Required Documents
- Resume
- Cover Letter
- Letter of Recommendation
Required fields are indicated with an asterisk (*).
- * How were you made aware of this opportunity?
- AU Employment website
- Employment websites (Indeed, HigherEd Jobs, etc.)
- Veterans Assistance Services
- Disability Assistance Services
- Newspaper
- Professional Journal
- Listserv
- HR email
- Social Media
- State Employment Service
- Walk-in
- Other
- * Please select the answer that best describes your current
employment relationship with Auburn University.
- Not a current Auburn employee
- Current Auburn employee in position less than one year
- Current Auburn employee in position more than one year
- * Do you have a Bachelor's degree or higher in Management,
Business Administration, Marketing, or related field OR 8 years of
experience in lieu of a degree?
- Yes
- No
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