Director of Student Success and Advising

University of Colorado Boulder
Colorado, United States
Salary Not Specified
Nov 20, 2020
Employment Type
Full Time

Job Summary

The School of Education at CU Boulder is encouraging applications for a Director of Student Success and Advising! This leadership position will provide vision and oversight for all advising processes and practices and collaborate with faculty, staff, and the Senior Director of Planning and Academic Programs to coordinate activities pertaining to advising and student success, including orientation, academic coaching, first-year experience, and student support throughout the student experience.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Our mission in the School of Education is grounded in a lived commitment to democracy, diversity, equity, and justice. We teach and engage in research with our colleagues in schools and communities to make a transformative difference. The work of our faculty, researchers, staff, and students contributes to evidence-based policy and practice. We encourage our graduates to be engaged and informed educators, researchers, policymakers, and community leaders.

We offer groundbreaking, engaging teacher preparation, innovative undergraduate programs, and Colorado's top-ranked graduate education in multiple program areas: Educational Foundations, Policy & Practice, Equity, Bilingualism & Bi-literacy, Learning Sciences & Human Development, Literacy Studies, Research, Evaluation & Methodology, STEM Education, and Teacher Learning, Research, and Practice.

What Your Key Responsibilities Will Be

Leadership, Advising, and Student Success Initiatives
  • Lead the advising processes, academic advisors, and the graduate studies coordinator.
  • Develop programs, operational guidelines, policies, and standard procedures to improve students’ educational experiences.
  • Supervise, plan, direct, and evaluate a comprehensive advisement program in coordination with associate deans, program chairs, faculty advisors, and directors.
  • Design and implement effective and ongoing training programs for faculty advisors to ensure consistent services to students through the campus platforms.
  • Build, provision, and coordinate advisor assignments on MyCUHub and manage undergraduate degree audits for majors and minors.
  • Coordinate the transfer student process. Develop and implement policies for transfer credit evaluation procedures for articulation guides; Evaluate Education and Leadership transfer review requests, determine; transfer equivalency, and report decision.
  • Oversee discontinuation, completion, and graduation process for all School of Education major, minor, certificate, BAM, graduate programs and teacher licensure candidates
  • Budget management for advising unit.
  • Work in collaboration with the Graduate School, the Associate Dean of Students and the Director to manage all academic petitions and appeals, approve grade changes requests, and consult on academic matters as needed.
  • Ensure that advisors receive cross-training on academic programs, career mentorship, financial aid, learning support, student services, study abroad, and other core institutional support services.
  • Integrate technology, people and processes, supervise student outcomes and trends, and facilitate actions to ensure successful outcomes.

Develop and Maintain External Relationships
  • Build relationships and partnerships while serving as a liaison to the broader campus community on issues related to academic advising (first-year advising network, new student and family welcome, Advising Council), and student retention and success initiatives.
  • Strategize with Director of Admissions regarding participation in outreach and recruiting events, (e.g. Admitted Student Day, Scholars Day, Future Teacher Expo, Community College Fairs, etc).

Advising and Student Success Initiatives
  • Establish new unit goals and priorities, conceptualize and develop new programs to improve student educational experiences, determine the direction of program growth and change, formulate operational guidelines and procedures, and oversee a wide array of services such as student outreach, transitioning into the school, academic advising, peer mentoring, support for students in the transition to other programs.
  • Work in close consultation with the Associate Deans, Directors, school staff, academic and student affairs, residence life, admissions, and other administrative offices on campus to support student success.

What We Can Offer

Anticipated Starting Salary is $70,000, commensurate with experience.


The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements
Be Authentic. Be Groundbreaking. Be Boulder.

What We Require
  • Master’s degree in Education, Higher Education, Psychology, Counseling, or related field and 5 or more years of progressive experience in advising undergraduate and graduate students in career development, outreach, enrollment and retention management at either a departmental or university-wide level. OR
  • Bachelor's degree and 7 years of experience in undergraduate and graduate recruiting, outreach, admissions and enrollment management at either a departmental or university-wide level.
    • An equivalent combination of education and experience may substitute.
  • Two or more years of experience leading and mentoring professional-level staff advisors in an academic setting
  • Two or more years of experience in conceptualizing and implementing innovative student events and workshops for a large number of students from diverse backgrounds and populations.
  • Ability to work some evenings and weekends and to travel for events as needed.

What You Will Need

  • Passionate commitment to advancing an inclusive, equitable and diverse educational community sensitive to cultural, political, and geographical differences, and a demonstrated history of success in working with faculty, staff and students from around the world.
  • Exceptional leadership qualities including:
    • a high level of social-emotional intelligence, cultural competency, interpersonal and communication skills
    • Strong work ethic with proven skills in collaborative project management and organizational resources
    • Advanced technological skills, particularly in using university data systems and database applications, Microsoft Word, Excel and PowerPoint.

What We Would Like You To Have
  • PhD in Education, Higher Education, Psychology, Counseling, or related field with a focus on academic advising, student personnel services and/or career counseling from an accredited college or university/
  • Demonstrated experience in implementing effective and innovative strategies for supporting underrepresented student populations and rural populations as well as honors and high/achieving populations.
  • Knowledge of successful advising theories and expertise in emerging best practices in academic advising and student retention.
  • Proven track record working with students, parents, staff and faculty as well as local and national high schools and other educational institutions.
  • Three or more years leading an advising team, with a demonstrated passion for mentoring professional level staff and offering innovative opportunities for team building and professional development.
  • Familiarity with CU Boulder’s student information system and application system.
  • Familiarity with teacher licensure in the state of Colorado.
  • Proficient in a language in addition to English.

Special Instructions

To apply, please submit the following materials:

  1. A current resume.
  2. A cover letter that specifically addresses how your background and experience align with the requirements, qualifications, and responsibilities of the position.

You will not be asked to upload references at this time.

Please apply by December 6th for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs .

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:

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