Chief Technology Officer

University of North Carolina, Wilmington
North Carolina, United States
Salary Not Specified
Nov 19, 2020
Employment Type
Full Time

Posting Details

Working Title
Chief Technology Officer
External Link to Posting
Vacancy Number
Position Number
Location of Workplace
Main UNCW Campus
Infrastructure Operations Services - 55120
Business Affairs - 35000 Division
Brief Summary of Work for this Position

The Chief Technology Officer advances innovative technical solutions/strategies and plays a key role in collaborating with the Associate Vice Chancellor, the ITS Management team, and other members of the university community to foster the right level of technical innovation to support the mission of the UNCW campus. This position requires a talented leader with a depth and breadth of knowledge to lead innovation throughout our high-performing university. This position requires skills that demonstrate experiences with tactical, strategic, and visionary successes with the ability to become a senior contributor in reaching our vision of supporting the university’s success in teaching, research and service.

The Chief Technology Officer is responsible for the strategic leadership and management of Infrastructure Operation Services and Network Communications to include the wired and wireless networking infrastructure, firewalls, VoIP, cloud technologies, data centers with physical and virtual servers, virtualization, storage infrastructure, email and calendaring, database services/administration, hyperconverged technologies, Exchange, SharePoint, academic research computing, data backup and recovery, authentication including SSO / SLO and MFA utilizing industry standards, and information security best practices in these and other core services. Infrastructure architecture planning includes short-term and long-term budgeting and disaster recovery.

The Chief Technology Officer will supervise, develop and conduct performance evaluations for employees in the units of Infrastructure and Operations Services and Network Communications. Each unit is led by a manager or Assistant Director and is responsible for the completion of complex university-wide IT projects and services as described in their mission statements.

Minimum Education and Experience Requirements

Graduation from a two or four-year college or university with a degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Telecommunications, Engineering or other related technical degree from an appropriately accredited institution. Ten years of progressive experience managing a complex IT organization, supervisory experience and at least two years of experience in Networking Design and Administration and Systems Administration related work is required.

Knowledge, Skills, and Abilities
•A projective thinker allowing for an anticipation of and planning for emerging technologies to meet anticipated needs
•Team builder with the ability to gain consensus among disparate organizations and in some cases dissenting views
•A culture of security that manifest itself in the development and deployment of products and services and vulnerability management
•Leadership qualities which influence and motivate technical team members to complete assignments, while showing personal drive and follow through
•Advanced analytical and problem solving skills
•Evidence of complex project management skills
•Superior organizational and communication skills
•Technical experience with infrastructure management to include -Trust, Cloud Technologies, Identity and Access Management, and Systems Operations Database, Network Management, HyperConverged Infrastructure, Information Security Frameworks/Zero
•Experience in anticipating and mitigating issues and risk associated with large scale projects, and creatively solving problems
•Ability to manage complex budgets including planning and managing of multi-year budgets
•Ability to manage projects and vendor negotiations/ relationships
•Strong written and verbal communications allowing him/her to represent the interest of the University on all committees, on and off campus
•Demonstrated experience with IT Maturity Models and Capacity/Capabilities building
•Familiarity with implementation of security frameworks and integration of security by design

Preferred Education, Knowledge, Skills & Experience

Preferred Education and Experience
•A master’s degree in computer science or related field
•Higher education or public sector experience
•Ten years of experience managing and supervising a team of technical professionals deploying enterprise solutions in a 24/7 environment
•Demonstrated experience with the following:
•Converged networks (Cisco topologies), virtual desktop infrastructure, information security frameworks ISO 27002 and NIST, hyper-converged infrastructure, advanced research computing, enterprise resource products (such as Ellucian Banner); complex data centers; cloud technologies, and disaster recovery and business continuity planning

Primary Purpose of Organizational Unit

Infrastructure & Operations Services is responsible for the planning, installation, management and support of UNCW’s central computing and storage infrastructure in addition to its voice and data networks. This includes the infrastructure supporting advanced research computing, distance education and other academic initiatives. Network Communications including telecommunications, networking infrastructure both wired and wireless, firewalls, and VoIP.

College/School Information

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Special Notes to Applicants

Months Per Year
12 Months
Position Type

Anticipated Ending Date if Time-Limited Positions

Job Posting Date
Posting Close Date
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

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