Administrative Assistant I, Financial Aid

Posting Details

Position Title Administrative Assistant I, Financial Aid Department Financial Aid Location Lincoln Job Category Support Staff Job Type FT Posting Number 01280 Position End Date
General Description of Position

Under the direct supervision of the Administrative Director of Financial Aid, and the Associate Director of Financial Aid the Administrative Assistant is responsible for a variety of customer services and clerical duties related to the processing of student financial aid. Interacts with students, parents, staff, faculty, and agency staff who make inquiry regarding financial aid eligibility and award status. Provides a variety of support services for Associate Directors of Financial Aid and Financial Aid Technicians in areas such as Federal College Work Study programs, SCC Foundation Scholarship programs, and general financial aid processing. Assists and participates in College Financial Aid presentations at both on and off campus locations. Assist other departments or divisions as needed.

ESSENTIAL FUNCTIONS
Performs Reception Duties
Answers incoming Financial Aid calls. Supplies general information to callers and distributes messages as needed. Greets and assists customers at the counter.

Financial Aid Application
Assists students with FAFSA applications, Federal Direct Loan Master Promissory Note and Loan Entrance/Exit Counseling as needed.
Performs Data Entry
Data enters incoming documents into the document tracking system in the computer. Prepares reports as requested.

Processes Mail
Opens and processes incoming mail, faxes and emails for the Financial Aid Office. Prepares and mails requests for information from financial aid applicants.

Images Student Files
Enters student files into our College network imaging system. Organizes student files and prepares them for imaging. Uses scanning equipment to image and index documents. Verifies the integrity of the information. Retrieves documents from the imaging system for students and staff.

Operates Office Machines
Operate personal computer including printer, telephone equipment with voicemail and automatic call distribution system, copier, fax machine, document imaging system and other equipment as assigned. Software: Microsoft Office-Word and Excel, document imaging and retrieval software, Microsoft Outlook

Composes and Prepares Correspondence
Responds to inquiries by composing replies and preparing written correspondence using word processing technology, as needed.

Promote/Support Diversity
Promote and support the College’s diversity goals; promote/support Access, Fair Employment, EEO, Equity, and Diversity programs and initiatives.

Promote and support the College’s organizational environment goals: Maximize operational efficiency by enhancing policies and procedures, staffing, and communication processes and practices. Enhance positive communication processes and practices, and maximize a positive and engaging organizational environment by encouraging input, reflective and transparent communication, and compassion and respect toward the views and ideas of others.

Minimum Qualifications

1. High School graduate or GED .
2. Minimum of two (2) years secretarial/clerical experience or one (1) year office experience plus one (1) year of related training.

Desired Qualifications

1. Experience working in a financial aid office or related experience in a financial institution.
2. Experience with Student Information Systems, such as Ellucian Colleague

Salary

$15.12/hr


Open Date 11/19/2020 Close Date 12/03/2020 Open Until Filled No Special Instructions to Applicants

Internal and external searches will run simultaneously.

Quick Link http://southeast.peopleadmin.com/postings/7197 Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Did you graduate from High School or get your GED?
   • Yes
   • No
2. * Do you have a minimum of 2 years secretarial/clerical experience or 1 year office experience plus 1 year of related training.
   • Yes
   • No
3. * Where did you see this posting? Which newspaper, website, College site or from a friend?
   
   (Open Ended Question)
   
   
4. * All information entered in the Online Application (not your Resume) will be used to determine if you meet the minimum education and experience qualifications. Have you reviewed your Application to be sure it contains all experience and educational information to support and verify that you meet the minimum qualification for this position?
   • Yes
   • No
5. * Are you authorized to work in the United States on an unrestricted basis?
   • Yes
   • No
6. * The minimum salary established for this position is $15.12 an hour. Is this acceptable to you?
   
   (Open Ended Question)
   
   
7. * The primary work location for this position is at the Lincoln Campus, however, College employees may be required to work at other locations as needed. Is this acceptable to you?
   
   (Open Ended Question)
   
   
8. * Hours of work for this position are scheduled between 10:30 a.m. and 7:30 p.m. Monday through Thursday, and Friday 7:30 a.m. and 5:00 p.m. with a 40-hour work week. Special projects and assignments and periodic increases in workload may require weekend work on an infrequent basis. This is a full-time regular position based on a 260-day work calendar. Is this acceptable to you?
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter/Letter of Application
2. Unofficial Transcripts
3. Recommendation Letter
4. Other Document