Public Services Assistant

Idaho, United States
Salary Not specified
Nov 19, 2020
Employment Level
Employment Type
Full Time

University of Idaho

Public Services Assistant

Location: Moscow

Division/College: General Library (Div)

Employee Category: Classified

Pay Range: $13.38 per hour or higher depending on experience and education

Full/Part Time: Full Time

Position Summary:
The Public Services Assistant, Evening and Weekend, is a full-time classified staff position with responsibilities in Access Services and Interlibrary Loan. Responsibilities of this position include: providing in-person library staff coverage for evening and weekend hours at the library's circulation desk; providing customer service to library users; processing RapidILL borrowing and lending requests; supporting resource sharing processes; processing digitization requests; and other duties as assigned.

This position, in cooperation with the student coordinator and the overnight supervisor, works cooperatively to staff the circulation desk in the library with support from student employees. General schedule is 12:00 p.m. to 9:00 p.m. Sunday to Thursday during the academic year, shifting to regular business hours during the summer. Some flexibility is required as hours may vary if desk coverage is required, if library hours change, or if other staffing needs arise.

Minimum Qualifications:
- Customer service orientation and experience.
- Experience learning, adapting, and using technology in a professional setting.
- Experience with library systems, services, or processes.

Preferred Qualifications:
- Experience using integrated library systems such as Alma.
- Experience using interlibrary loan and resource sharing processing tools such as ILLiad, RapidILL, DocLine, OCLC WorldCat Resource Sharing, and Alma Resource Sharing.
- Experience providing library public services in an academic or university environment.
- Experience working with diverse communities or experience in creating inclusive environments.

Physical Requirements & Working Conditions:
Ability to lift and/or otherwise move 25 lbs and work in an environment that may contain dust/mold.

Posting Number: SP002621P

Posting Date: 10/23/2020

Closing Date:

Open Until Filled: Yes

Special Instructions:
This position is open until filled with a first consideration date of 11/10/2020.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit:

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.