Manager, Collaboration and Classroom Technology Services

University of Idaho

Manager, Collaboration and Classroom Technology Services

Location: Moscow

Division/College: Technology

Employee Category: Exempt

Pay Range: $75,000 or higher depending on education and experience

Full/Part Time: Full Time

Position Summary:
The Manager, Collaboration and Classroom Technology Services is responsible for understanding the needs of the university and then delivering quality software, hardware and process solutions in collaboration spaces and classrooms across the University of Idaho. Through the development of relationships inside and outside the university and through the leadership of the Collaboration and Classroom Technology Services team, this position will recommend and then deliver both solutions and appropriate training that allow for academic and administrative professionals to deliver information in offices, conference rooms, classrooms, and specialty spaces.


Minimum Qualifications:
• Seven years or more of progressive experience in developing, installing and maintaining technology solutions for collaboration spaces and/or classrooms.
• Two or more years of experience team building, motivating, mentoring, training, and leading a diverse and highly technical staff.

Experience in the following:
• developing positive relationships with customers, peers, supervisors, vendors and other partners
• working in a customer service-oriented team environment to accomplish shared goals
• managing multiple complex multi-stakeholder technology projects with competing deadlines
• analyzing information, identifying problems, defining alternatives and developing and implementing solutions to resolve the problem
• translating complex technology concepts into clear language for general audiences
• researching and composing a variety of business documents and reports
• presenting in large group, team and individual settings


Preferred Qualifications:
• Bachelors or higher degree
• Direct experience in instructional technologies
• Experience with professional-grade audio-visual systems
• Experience managing a cloud-based videoconferencing system
• Experience working in collaboration space and classroom technology support in higher education
• Applicable certifications in related areas


Physical Requirements & Working Conditions:


Posting Number: SP002646P

Posting Date: 11/18/2020

Closing Date: 12/2/2020

Open Until Filled: No

Special Instructions:


Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.




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