Wisconsin, United States
Salary Not Specified
Nov 18, 2020
Employment Type
Full Time
Job no: 229099-TE
Work type: Temporary
Location: Madison
Categories: Health Care, Medical, Social Services

Position Summary:

The Contact Tracers will use a computer program and phones to call all contacts of anyone diagnosed with COVID-19 to document a symptom check, refer them for testing according to established protocols, and provide them with instructions for quarantine.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

No Degree Required

Minimum Years and Type of Relevant Work Experience:

Required to work from home. Must have access to high speed internet.
Competent in the use of a computer
Customer service skills
Effective communication skills, experience communicating in challenging situations
Experience performing accurate/efficient data entry

Preferred experience:
Experience in public health
Experience working in a call center
Experience handling confidential or sensitive information securely
Ability to work up to 40 hours a week highly preferred

License or Certificate:

None required.

Additional Information:

Successful candidates will complete a mandatory virtual Human Resources orientation in late November or December, with dates to be provided to selected candidates. Mandatory position training will be scheduled in December and January and will be virtual training. In general, training will be scheduled between the hours 8am and 5pm, Monday through Friday. It requires three consecutive days for two weeks. There is not a guaranteed schedule. Scheduled hours each week will be variable based on operational needs. After completion of training, staff may be scheduled to work up to 40 hours each week, including weekends.

This is a remote position - all candidates must have access to high speed internet. Candidates will need to come to campus to pick up equipment prior to the start of training.

Full or part time
Please note: Salary posted is the minimum. Experience will be considered.

This is a temporary position.

Successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

UHS is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.



Work Schedule:

M-F, every other weekend. Shifts will generally occur between the hours of 8am-6pm with need based variability

Full or part time

Appointment Type, Duration:

Terminal, 6 month appointment.
This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding


Minimum $17.00 HOURLY
Depending on Qualifications

Instructions to Applicants:

The deadline for assuring full consideration is November 24,2020, however, positions will remain open and applications may be considered until the positions are filled.

Click on the button at the top or bottom of the listing to begin the process. You will be required to login to an existing account or create an account. You will be asked to upload a resume and cover letter and provide contact information for three professional references.


Lili Gagliano
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Temporary Employment

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Nov 18 2020 Central Standard Time
Applications Close:

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