Instructional Technology Specialist

Instructional Technology Specialist
Carroll University


Classification: Support Staff - Full Time - 12 Months - 2080 Hours

Reports to: Assistant Director of Academic Computing & Instructional Technologies

Description: The Instructional Technology Specialist is responsible for supporting the use of instructional technology across the campus. The essential functions of the Instructional Technology Specialist include training to faculty, staff and students on effective use of software, hardware, and devices used for teaching and learning. This position also provides support to faculty, staff and students in the use of media production hardware and software. This position requires a flexible work schedule that may include weekly schedule changes, working evenings and weekends, and in an on-call capacity.

Responsibilities:

• Provide training to faculty, staff and students on effective use of software, hardware, and devices used for teaching and learning.
  
• Provide technical support for lab/classroom hardware, software, and A/V equipment.
  
• Provide support for the use of media production and distribution equipment and software including video cameras, audio recording equipment, video and audio editing software.
  
• Create and maintain thorough documentation for the use all supported equipment.
  
• Assist with planning for the acquisition of new and replacement equipment.
  
• Assist with Media Center functions including training/supervising student employees, managing A/V equipment checkout and answering questions as necessary.
  
• Assist with high quality audio-visual technical services for campus events including internal and external clients.
  
• Provide evening and weekend support as necessary.
  
• Complete other duties as assigned by the Assistant Director of Academic Computing & Instructional Technologies.
  
  Education and/or Experience:
  
• Bachelor's degree required, with Major in Computer Science, Information Technology, Mass Communications, or related technical field preferred. Equivalent work experience may be considered in lieu of a degree.
  
• Minimum of one year of experience in the support of audio-visual equipment preferably in a conference and/or live production/performance setting or in an academic classroom setting preferred.
  
• Minimum of one year of experience in video and audio production including videography and video editing preferred.
  
  Technology Skills:
  
• Proficiency with learning management systems and instructional software.
  
• Experience with both Mac and Windows operating systems.
  
• Experience with the operation of audio-visual control equipment, and video editing systems.
  
  Human Relations Skills:
  
• Excellent problem-solving skills.
  
• Effective verbal and written communication skills.
  
• Possess strong customer service skills.
  
• Ability to supervise several student employees.
  
• Ability to work well under pressure with tight deadlines.
  
• Ability to manage multiple and changing priorities in a fast-paced environment.
  
• Ability to coordinate multiple assignments/projects simultaneously.
  
• Ability to maintain an effective working relationship with a diverse group of customers and colleagues.
  
• Candidates must be willing and able to support and advance the University mission.
  
  Special Requirements:
  
• Valid drivers' license and ability to be insured under the University's insurance plan preferred.
  
• Must be able to lift 50 pounds.
  
  
  Job Number: #2021-075
  
  Please reference job #2021-075 and submit cover letter and resume to: CUcareers@carrollu.edu
  
  Human Resources
  Carroll University
  100 N. East Avenue
  Waukesha, WI 53186
  
  Carroll University does not discriminate in any manner contrary to law or justice on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability or veteran's status in administration of programs or in the employment of faculty and staff. EOE
  
  
  
  
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