Operations Coordinator


Position Information

University Code 14114 University Title Senior Community Engagement Coordinator 1 University Job Family Community Engagement & Outreach ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Multi Title Scope of Search National Working Title Operations Coordinator Position Number 591130 Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department VCU Health Hub at 25th Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities

The primary responsibility of the position is to provide operational and administrative support to the Director, VCU Health Hub at 25h. This position leads day to day office management supervision of front desk personnel (during COVID -19 the percentage of time spent maintaining these responsibilities will increase and other duties adjusted until front desk staffing is stabilized), office and/or student volunteers, event planning and scheduling and administrative support. This position independently manages multiple tasks (short and long-term) on a daily basis in a fast-paced environment using a variety of technical, analytical, communication and organizations skills

Minimum Hiring Standards

• Substantial administrative support experience in a fast-paced complex work environment
• Demonstrated ability to work collaboratively with diverse constituencies
• Excellent verbal/written communication, and customer service skills
• Strong computer skills with a high level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoints, Access) and G Suite (Gmail, Google Drive, etc.) and ability to learn new technology platforms easily
• Demonstrated ability to work independently and take initiative
• Strong organizational and planning skills, attention to detail and ability to prioritize tasks meeting all deadlines in a timely manner
• Demonstrated strong work ethic, and time management skills
• Demonstrated ability to problem-solve independently, exercise sound judgement, professional discretion and a high level of confidentiality
• Must be able to work effectively with university and health system leadership, administrators, faculty, staff, students, external stakeholders and leaders, including elected officials, community neighbors and other community engaged interests to schedule and/or coordinate activities and to serve as a resource for inquiries and access
• Demonstrated experience fostering diversity and inclusion or a commitment to do so as a staff member at VCU

Preferred Hiring Standards

• A Bachelor’s degree and/or equivalent level of experience is preferred. 3-5 years of office administrative experience, preferably within a setting in higher education
• Knowledge of the Richmond, Virginia region and East End community is a plus
• Experience working in REDCap, Canva, Banner, RealSource and Adobe platforms
• Comprehensive knowledge of policies, procedures, and organization within a higher education setting

Required Licenses/ Certifications Anticipated Hiring Range 40,000-45,000 Application Process/Additional Information Campus Off-site Hours/Week 40 Normal Work Days/Hours M-F, occasional night/weekend Job Open Date 11/17/2020 Posting will close on or before Open Until Filled Yes Job Category Miscellaneous Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? Yes Sensitive Position No Resource Critical Yes Quick Link http://www.vcujobs.com/postings/101700 Posting Specific Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents
  1. Cover Letter/Letter of Application
  2. Resume
Optional Documents
  1. Other Document
  2. Curriculum Vitae (CV)


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