CTY Assistant Program Manager - Mathematics

Curriculum Development and Maintenance

• Be responsible for a sub-set of courses within a subject area.

Develop and maintain courseware aligned to accepted best practices in both online courseware standards(e.g. NSQ, Quality Matters, State standards) and gifted learners (NAGC).

• Using a continuous improvement model, analyze Learning Management System (LMS) data and student outcomes data, review and enhance course materials for courses in your area of responsibility.
• Respond to and fix errors in courses.
• Review, update, and test courses each session in test-server environment. Manage others performing similar tasks.
• Work with department production teams to develop achievable and measurable course development projects and manage team member (and possibly external vendors) to complete work to JHU quality and rigor standards.
• Ensure courses, tests, quizzes and associated materials meet industry accessibility standards for students with disabilities.
• Work with project teams to set due dates and course/project release schedules. Once set, manage teams and accountability to accomplish due dates.
• Help identify and support any required course improvements to maintain academic integrity.

Staffing Support and Ongoing Professional Development:

• Oversee full-time supervisors, and part-time/casual instructors to ensure that all team members are providing students and families with an academic experience of quality and rigor.
• Participate in the hiring, training of staff supporting courses in your area.
• Review instructor training guides and course videos for updating when necessary.
• Manage direct reports, implement accountability systems to highlight and manage possible issues, monitoring for satisfactory performance, and provide constructive criticism and feedback for product improvement.
• Ensure supervisors are proactively engaged in the support and review of all instructors’ work.
• Ensure supervisors are monitoring that instructors have provided appropriate responses and feedback to parents and students. Perform similar for any instructors reporting directly to you.
• Ensure supervisors are reviewing instructors' recorded sessions to ensure quality in their work. Perform similar for any instructors reporting directly to you.
• Support direct reports with appropriate professional development opportunities across all team levels.
• Stay up to date in online learning developments in general, as well as specific attention to your subject area and the implementation of subject specific approaches to online instruction.
• Review Course Completion Documents for any instructors reporting directly to you. Ensure proper level of feedback is provided to the student and family throughout enrollment.
• Be able to step in as a teacher for courses in your responsibility area.

Student and Family Communications

• Liaison with CTY families as needed.
• Respond to inquiries from parents and students around placement or customer service related issues.
• Where appropriate, answer emails or phone calls from parents to give them more information about courseware.
• Provide feedback on course placements to parents regarding their students.
• Take into consideration parents' and students' feedback to continue to improve the program and Instructors.

Working across JHU and CTY

• Work with CTY and Johns Hopkins School of Education researchers in development and support of research projects. Includes making changes to courses to support research, monitoring experimental instructional models and student performance, etc.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Requirements:

• Bachelor’s degree in a related field is required. Master’s degree is strongly preferred.
• At least three years related experience in the role of direct instruction, curriculum development, courseware development or similar educational or product development experience. Additional education may be substituted for required experience, to the extent permitted by the JHU equivalency formula.
• Experience developing content for LMS delivery such as Moodle and H5P highly desired.
• Experience managing or supervising an instructional or curriculum development staff.
• Effective problem-solving and critical-thinking skills; ability to predict, identify, and resolve issues in a timely and effective manner.
• Excellent attention to detail.
• Ability to work well with other team members.

Required Special Skills and Knowledge:

• Strong working knowledge of grade school mathematics courses. Prior experience building curriculum in an online environment strongly preferred.
• Background of instruction or development in a learning management system.
• Experience in online educational technology, such as Moodle, H5P, Zoom, etc.
• Experience managing and motivating a geographically diverse and virtual workforce.

Physical Requirements for the Job:

• Ability to sit in a normal seated position for extended periods of time
• Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery
• The incumbent will be required to communicate regularly via telephone and face to face with internal and external customers and must be able to exchange accurate and timely information in these settings
• Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required.

Degree of independent action performed on the job:

• Work independently as well as with production team to ensure all deadlines are met.
• Works closely with subject area Program Manager implementing their objectives.

Supervisory Responsibility:

Manages team of 3-6 full time staff members, as well as group of 50+ casual employees and/or contractors

Additional Information:

• Applicantsmustprovide a cover letter, resume.
• Applicants must be authorized to work in the United States.
• NOTE:During the COVID emergency, all employees are working remotely. Employees who reside within 60 miles of the Mt. Washington campus will be expected to work on campus once pandemic restrictions are lifted. Employees outside of this radius will be considered for telework.
• All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.
• CTY Online Programs offers students in grades preK-12 challenging academic coursework throughout the year. For more information, please visit:cty.jhu.edu/ctyonline

Classified Title:CTY Assistant Program Manager
Working Title: CTY Assistant Program Manager - Mathematics ​​​​​
Role/Level/Range: ACRP/03/MC
Starting Salary Range:$45,195 - $62,225
Employee group: Full Time
Schedule: Monday - Friday 8:30am - 5pm
Exempt Status: Exempt
Location:During the COVID emergency, all employees are working remotely. Employees who reside within 60 miles of the Mt. Washington campus will be expected to work on campus once pandemic restrictions are lifted. Employees outside of this radius will be considered for telework.
Department name: 10000113-DE Math Science Computer Science
Personnel area: Academic and Business Centers

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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