Program Manager, Alumni & Executive Career Management (64058BR) - W. P. Carey Business at ASU

W. P. Carey, ASU
Arizona, United States
$48,960.00 - $65,000.00
Nov 13, 2020
Employment Level
Employment Type
Full Time

Job Description

Career Management and Employer Engagement at the W. P. Carey School of Business is seeking a Program Manager, Alumni and Executive Engagement, to be part of an energetic and collaborative team.
This position is a cross-over between career coaching with our EMBA students and all WPC alumni, as well as managing access points for alumni who want to engage on campus. The Program Manager would collaborate closely with the student-facing teams, as well as the Employer Engagement team.
This position is based at ASU’s Tempe Campus.  Due to COVID-19, some staff (as of this posting date) are working remotely.  When safe to do so, staff will return to working on campus.  Training for this position may occur remotely. 

Essential Duties

  • Reporting to the Executive Director of CMEE, and working collaboratively with the Director of Alumni Relations, design a comprehensive program to engage alumni with current students in support of market access; includes outreach and connection with in-firm alumni, capturing and maintaining accurate contact information, and developing access points for students.
  • Assess current platform (People Grove) and recommend optimal platform/system to manage alumni contact database.
  • Provide meaningful opportunities for service, volunteerism, and professional development for alumni to enhance affinity and W. P. Carey students’ performance in the employment market place.
  • Collaborate closely with the Employer Engagement team to liaise with alumni employers and provide a seamless experience when engaging with team.
  • Collaborate with the student facing career management team to create pathways for alumni to engage with students on campus.
  • Work in conjunction with the Operations team to coordinate activities, including panels, mock interviews, and networking events.
  • Provide support to the school to develop a deeper base of alumni engagement that leads to additional philanthropic support, alumni assistance in key areas including recruiting, hiring, and career program support.
  • Creates, organizes and facilitates career seminars, workshops, and editorial content that aligns with EMBA and alumni needs.
  • Drive metrics to track alumni engagement across platforms; report monthly to supervisor.
  • Works in partnership with students to provide one-on-one and one-to-many coaching to EMBA students and W. P. Carey alumni in the areas of career strategy, market research, networking, operational components of a job search, organizational fit, and other relevant topics.
  • Represents the School and/or University on various committees, organizations, boards, and councils.
  • Work in conjunction with the entire CMEE team to define annual planning cycles that include business reviews, on-campus recruiting and other forms of engagement with our students and the marketplace.   This includes determining relevant communications channels, trends in student preferences, content delivery, dates and a tiered communication and strategic planning process for the delivery of a well-prepared student to the appropriate employment channels that align with the goals of pursuing an EMBA.
  • Stay up-to-date on the business news and employment trends.
  • 40% Coaching and Program Design for alumni and EMBA

  • Includes career coaching on an on-demand basis with alumni and EMBA students.
  • Optimizing W. P. Carey and ASU resources to create relevant outreach that includes, seminars/workshops/LinkedIn and other communication channels
    30% Administration and management of platform

  • Source, implement, and manage a WPC-specific database (currently PeopleGrove) of alumni that have identified themselves as interested in working to help our students in their career communications and goals
  • Collaborate across the organization, including Development, WPC alumni relations, ASU alumni relations, CPDS and all of CMEE
    30% Stewardship of alumni employers

  • Identify and manage alumni within employer organizations who want to help prepare, champion or mentor students directly; includes individual engagement as well as panels, mixers, and other networking opportunities
  • Minimum Qualifications

    Bachelor's degree in a related field AND five years administrative/coordination experience; OR, Master's degree in field appropriate to area of assignment AND three years administrative/coordination experience; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

    Desired Qualifications

  • Evidence of business-to-business client facing, coaching or people development roles an asset
  • Experience in career development and/or human resources recruiting functions
  • Evidence of a  Master's degree in (business/counseling/human resources/communications) or related field
  • Experience or knowledge of higher education or business school career fields
  • Relevant experience in employer relations, human resources or similar experience in a University Relations/Recruiting capacity outside of higher education or an equivalent combination of education/experience
  • Experience in career consulting to individuals in mid-level through to executive level
  • Experience in analyzing complex situations accurately and adopting effective courses of action
  • Experience with program management/design and development in fast-paced environments
  • Experience in building interpersonal business relationships within and across organization lines
  • Experience and confidence delivering presentations
  • Technical experience with Handshake, GradLeaders (or comparable systems), and familiarity with Zoom, Canvas, PeopleGrove, etc.
  • Experience in working autonomously and collaboratively as part of a team
  • Evidence of effective verbal and written communication skills, including influence and persuasion
  • Experience with Microsoft Office Applications (i.e., Word, Excel, Access, Outlook, data query, PowerPoint)
  • Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%)
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%)
  • Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts
  • Ability to clearly communicate verbally, read, write, see and hear to perform essential functions
  • Regular use of standard office equipment including, but not limited to:  computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals
  • Department Statement

    The W. P. Carey School of Business at Arizona State University is one of the largest business schools in the United States with more than 15,000 students and 100,000 alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country. Learn more at

    ASU Statement

    Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 90,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

    ASU is a tobacco-free university. For details visit

    AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

    Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or any other basis protected by law.

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