Director of Human Resources

Massachusetts, United States
Salary Commensurate with experience
Nov 13, 2020
Employment Level
Employment Type
Full Time

About Springfield Technical Community College:

STCC, the Commonwealth's only technical community college, continues the pioneering legacy of the Springfield Armory with comprehensive and technical education in manufacturing, STEM, healthcare, business, social work, and the liberal arts. STCC's highly regarded workforce, certificate, degree, and transfer programs are the most affordable in Springfield and provide unequaled opportunity for the vitality of Western Massachusetts. Founded in 1967, the college - a designated Hispanic Serving Institution - seeks to close achievement gaps among students who traditionally face societal barriers. STCC supports students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.    



The Director of Human Resources will be responsible for the administration and coordination of department operations, including overseeing HR Generalists, recruitment and hiring, on boarding and benefit administrations, personnel action changes, labor relations with AFSCME and serve as the Title IX Coordinator for the College.

REPORTS TO:   Assistant Vice President of Human Resources/Employee Benefits & Operations Center

Job responsibilities include, but are not limited to: 

  • Consults and advises administrators on a wide variety of sensitive personnel issues (e.g. discipline, hiring, promotions, return to work, etc.) for the purpose of assisting in effective decision making and enforcing all relevant policies, procedures and regulations.
  • Ensure compliance of personnel policies, procedures and programs established to meet the needs of the college, ensuring compliance with applicable state and federal statutes, regulations and policies related to HR responsibilities.
  • Serves as Administrator, updates and manage the Human Resources Portal page and that Applicant Tracking On boarding platform.
  • Assist in the implementation of policies/procedures as determined by the President of the college and governance structure.  Acts as secondary liaison between STCC and the Board of Higher Education on all personnel issues.
  • Investigate employee complaints and interpret college rules/regulations regarding Human Resource matters. Acts as mediator for employees and supervisors on department concerns.
  • Assist in coordination with outside legal counsel to minimize liability and costs for the college. Provide background information, documentation, and testimony as required in litigated matters. 
  • Responsible for the annual and ongoing implementation of campus-wide Title IX training and prevention education events.
  • Assist in the ongoing development of systems and technology to support Human Resources administration including the processing of personnel transactions and the maintenance of personnel records and files.
  • Responsible for compiling, validating, and submitting employee data reports to state and federal agencies (IPEDs), and department reports (Administrative salary chart)
  • Serves as ADA Coordinator for the campus
  • Assist in the development of processes, procedures, and reports to take maximum advantage of Human Resources technology as a basis for planning and decision-making.
  • Oversees and coordinate procedures for performance evaluation/appraisal of administrative employee, members of MCCC union (faculty and unit professionals), and classified employees.
  • Serve as HR labor relations contact for AFSCME. Process union grievances and arrange for STEP hearings, management documents and represent the College when needed during the grievance process.
  • Primary contact for reclassification and procedures including conducting and managing desk audits and providing recommendation to the Assistant Vice President of Human Resources.
  • Oversee compliance with required Union information sharing and reports per collective bargaining agreements.
  • Provide leadership in investigating and resolving Title IX complaints while serving as the College's Title IX Coordinator and deputy Affirmative Action Officer. Ensure that college notices are compliant and disseminated throughout the college along with ensuring that information on the College policy, procedures and resources on and off college are communicated and disseminated in accordance to the Department of Education, OCR requirements and Clery Act.
  • Assist the Department with meeting strategic goals in support of College priorities including diversity and Inclusion, employee engagement and improving efficiencies.
  • Perform special projects and other duties as assigned.

Knowledge of:

  • The principles and practices of public Human Resources administration, including equal employment opportunity; methods of recruitment; selection; staff evaluation; classification and compensation; benefits; staff utilization; training; labor relations.
  • Board of Higher Education and other applicable laws.
  • Methods and techniques of conflict resolution, strategic planning, organizational development, and supervision.
  • Human Resources record keeping and information systems.
  • Principles and practices of supervision and training.
  • Interpersonal skills using tact, patience and courtesy.
  • College and Board of Higher Education organization, operations, policies and objectives.
  • Modern office practices, procedures, equipment, computer applications.


  • Bachelor's degree in Human Resources, public administration, business administration or a related field required, Master's degree preferred.
  • 5-8 years of progressively responsible experience in Human Resources administration.  
  • Affirmative Action/Title IX investigation experience required.
  • Experience with Union Relations required.
  • HR/CMS (Oracle/Peoplesoft) experience a plus. 
  • Prior Massachusetts Community College experiences a plus.
  • Two (2) years of supervisory experience of HR operations
  • ADA compliance experience
  • Must possess excellent oral and written communication skills.
  • Must be a self-starter, highly organized and detail oriented.


The Director of Human Resources is responsible for supervising and managing HR Generalists.


Work is generally performed in an office setting with comfortable environmental conditions.  This position is stationary 50% of the time and frequently needs to move about inside the office department, and throughout the campus community, as needed.   Constantly operates a computer and other office machinery, i.e. calculator, copier etc.   The person in this position frequently communicates and interacts with employees, faculty and the students. 

Additional Information:

SALARY:                                $68,520  - $82,224

BENEFITS:                             Yes. State Funded

UNIT:                                    Non- Unit Professio l 

WORK SCHEDULE:                 Full time.  37.5 hours per week (Monday- Friday)


STCC conducts a pre-employment screening on specified positions, which may include, but is not limited to, a Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check, verification of academic credentials, licenses, certifications, and/or verification of work history.  Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment. 

CLOSING DATE:                    December 2, 2020


Application Instructions:

APPLY TO:         All applicants must apply online by submitting a cover letter, resume and three (3) professional references to


The Board of Higher Education and the Boards of Trustees of the Community Colleges maintain and promote a policy of non-discrimination on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information maternity leave, military service and national origin ("protected class(s)/classification(s)." Further, this policy prohibits retaliation and incorporates by reference, and where applicable, the requirements of Titles VI and VII of the Civil Rights Act of 1964; Title VI of the Civil Rights Act of 1968; Titles I and II of the Civil Rights Act of 1991; Title IX of the Education Amendments of 1972 and its regulations found at 34 C.F.R. part 106; Equal Pay Act of 1963; Civil Rights Restoration Act of 1988; Sections 503 and 504 of the Rehabilitation Act of 1973; Americans with Disabilities Act of 1990; Section 402 of the Vietnam-era Veterans Readjustment Act of 1974, Uniformed Services Employment and Reemployment Rights Act (USERRA); Age Discrimination Act of 1975; Age Discrimination in Employment Act of 1967, as amended; Family and Medical Leave Act of 1993; Federal Executive Order 11246 of 1965, as amended by Executive Order 11375 of 1967; Federal Executive Order 12900 of 1994; Federal Executive Order 13145 of 2000; Federal Executive Order 13160 of 2000; Federal Executive Order 13166 of 2000; Massachusetts Civil Rights Act; Massachusetts General Laws Chapters 151B, 151C, and Chapter 149; directives of the BHE, the Boards of Trustees of the Community Colleges and the Commonwealth of Massachusetts; and other applicable local, state and federal constitutions, statutes, regulations and executive orders.


STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.