Manager, IoT and Smart Campus #605103

Job Description

The Manager of Systems and Infrastructure Administration is an ITS leadership role backed with strong technical and personnel management skillsets. The Manager will be responsible for three functional areas with significant overlap. The first is the ITS IoT Interoperability Lab, where the Manager will be responsible for staffing and operations of all lab functions. The second area is development, deployment, and management of campus IoT implementations. The third area is our Integrated Campus Security Solutions group. The Manager will regularly interface with a variety of campus personnel, including faculty, staff, and students utilizing the lab resources; and campus organizational entities such as EMSA, NAU Facility Services, and NAUPD.

Duties include:

Directly supervises technical support team comprised of system administrators and technicians who manage campus IoT solutions, including Lenel door access systems and smart campus technologies. Is responsible for performance appraisals, training opportunities, and ensuring project plans and schedules are followed.
Directly oversees the NAU IoT Interoperability lab. Is responsible for availability of systems and data, inventory of hardware/devices, scheduling lab use, and supervision of lab staff. Interfaces with faculty, staff, and students who utilize the lab.
Provides oversight and direction for Integrated Campus Security Solutions. Works with campus departments to ensure standardization of systems and policy adherence.
Provides oversight and support for staff maintaining the IoT infrastructure. Responsibilities include supervising OS upgrades, software installations and upgrades, account purges, hardware upgrades, evaluating system performance, security, networking, and all aspects of maintaining highly stable, usable systems.
Participates in ITS strategic planning and executive/director meetings.
Coordinates with NAU Facilities, NAUPD, and vendors/installers in designing and implementing strategic and individual IoT solutions. Serves on committees and cross-functional teams accordingly.
Writes management reports as needed, ensures team’s documentation is thorough and accessible for IoT systems.
Keeps up with new and trending IoT technologies.
Assures team has 24x7x52 coverage of applicable servers and services.
Other related duties as assigned.

Minimum Qualifications

Bachelor’s degree in computer science or related field; AND,
1-2 years of management or supervisory experience required; AND,
2-4 years of relevant experience; OR,
A combination of related education, experience, and training may be used as an equivalent.

Preferred Qualifications

Experience with Lenel or similar access control and security monitoring systems
Experience with LoRaWAN or other wireless communication protocols
Experience with Machine Learning/Artificial Intelligence solutions
Experience with Tableau or other analytic software solutions
Experience with software/application design and standards
Deep understanding of Cloud platforms, embedded systems, and device protocols
Proven track record of delivering strong IT architecture and solutions

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.