Application Administrator I - DegreeWorks

Application Administrator I - DegreeWorks

Position Category: Staff - Full-Time

Summary:
The Application Administrator is responsible for managing, configuring, monitoring and maintaining assigned hosted and internal applications in order to ensure that availability and performance complies with UVU's expectations. Serves as the functional administrator and subject matter expert for these applications. Manages projects and assignments. Provides end user training, documentation and support as well as tier II problem escalation of assigned applications.

UVU offers an excellent benefits package which includes a generous leave policy, 12 paid holidays, affordable medical and dental insurance options, life and AD&D insurance, tuition waiver (undergraduate resident) for employee and dependents and substantial employer contribution to a retirement plan.


Required Qualifications:
Graduation from an accredited institution with a Bachelor’s degree in related field ; OR Associate’s degree in related field plus two years of experience related to the essential functions/duties of the position OR any combination of higher education and experience directly related to the essential functions/duties totaling four years.


Knowledge, Skills and Abilities:
Knowledge of customer service, interpersonal, oral, and written communications, with experience in presenting ideas in user-friendly language. Knowledge of how to configure, implement, update, tune, diagnose business process management, and enterprise resource planning software applications.
Knowledge of business process automation software applications and services and how these applications can be leveraged to solve business process problems.
Knowledge of web technologies including HTML, CSS, CMS, and Javascript solutions, Web architecture and structures. Knowledge of software development also helpful.

Skills in acquiring and maintaining knowledge of relevant technologies as assigned. Skills in researching technical issues and applying the knowledge gained. Skills in working efficiently on multiple complex projects or assignments concurrently. Skills in writing documentation, capacity planning, systems design, customer service, technical training and security audits.

Ability to troubleshoot and problem solve complex technical issues and coordinate with end-users from various areas. Ability to think logically and analytically. Ability to work in a customer service, team-oriented, collaborative environment. Ability to be self-motivated with a strong desire to learn new skills and to work without supervision on daily tasks and projects. Ability to provide outstanding customer service, be listener and work well with others.


Preferred Qualifications:
Experience with Banner ERP system.


Physical Requirements:
Lifting; raising objects from a lower to a higher position or moving objects horizontally from position-to-position. 10 - 25 pounds


Benefits Summary:
UVU offers an excellent benefits package which includes a generous leave policy, 12 paid holidays, affordable medical and dental insurance options, life and AD&D insurance, tuition waiver (undergraduate resident) for employee and dependents and substantial employer contribution to a retirement plan.


FLSA: Exempt

Pay Range: $41,412- $51,765

Advertisement Number: STA55520
Open Date: 11/11/2020
Review Start Date: 11/18/2020
Close Date: 12/1/2020
Open Until Filled:

Special Instructions to Applicant:

To apply, visit: https://www.uvu.jobs/postings/20613

Employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.


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