Associate Director Institutional Effectiveness & Assessment

New York, United States
Salary Not Specified
Nov 10, 2020
Employment Type
Full Time
Posting Details

Job # 036733 Department Code 20213-5138 Department Academic Affairs Job Title Associate Director Institutional Effectiveness & Assessment Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S6 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Associate Director works with faculty, staff, and University leadership on University-wide assessment efforts. Provides ongoing leadership to conceptualize, design, and implement assessment of the University’s new shared general education competencies, a key element of the Trajectory to Excellence. Provides University leadership on co-curricular assessment and school/college strategic planning support.


• Masters Degree required

• Background in instructional design, development and evaluation or higher education is preferred.

• Eight (8) plus years of experience in higher education.

Job Specific Qualifications

• Knowledge of assessment and accreditation software desired.

• Knowledge of instructional development and evaluation.

• Knowledge of regional and professional program accreditation standards.

• Experience with evidence document resource management, filing and tracking systems.

• Ability to manipulate data into dashboard and data displays.

• Ability to interpret academic and administrative policies and procedures.

• Ability to grasp and implement instructions.

• Strong interpersonal, oral and written communications and presentation skills.

• Ability to interact effectively with individuals at different levels.

• Experience with group facilitation, working in a team environment and working collaboratively with faculty, staff, and administrators.

• Ability to organize and prioritize multiple tasks, and produce reports under strict guidelines.

• Ability to handle myriad of responsibilities and task-oriented projects and details simultaneously.


General Education/Shared Competencies:
• Create, implement, and lead University procedures, from concept to implementation, for assessing the University’s shared competencies across all schools and colleges, student experiences and liberal art requirements.
• Serve as IEA representative to current Senate committees, and standing committee once approved on shared competencies.
• Lead shared competencies assessment implementation in the school/colleges, co-curricular and functional areas as appropriate.
• Create and deliver assessment and shared competencies professional development and recognition events for faculty and staff.
• Prepare related accreditation documentation both for specialized accreditation and Middle States when required.

Co-Curricular Assessment:
• Build and facilitate a culture of evidence-based decision-making and continuous quality improvement across Syracuse University.
• Provide leadership in the development and implementation of a comprehensive, sustainable system for assessing effectiveness of the University’s co-curricular programs and units.
• Serve as a resource in developing models for institutional and program/unit-level assessment and contribute knowledge of new approaches based on higher education best practices.
• Provide expertise and support to administrators, faculty, and staff regarding assessment methodology and interpretation of findings through resource development, workshops, one-on-one meetings with faculty, staff, and leadership, attendance at faculty/staff meetings, and as otherwise needed.
• Create and deliver professional development and recognition events for faculty and staff.
• Prepare related Middle States accreditation documentation when required.

Strategic Planning:
• Work with the Senior Assistant Provost supporting project management and process improvement services for University/School/College/Division strategic planning implementation and monitoring methodologies by partnering with administrative and academic departments throughout the University.
• Manage and measure work in order to ensure internal resources, schedules and deliverables are aligned with SU objectives and requirements.
• Develop and continuously improve the strategic management system and process. • Plan work including: planning and organizing projects and tasks at the individual and organizational levels; setting clear, realistic, time-bound, and measurable objectives and goals; and investigating possible roadblocks and developing contingencies to redirect tasks so momentum is not lost.
• Organize work including: recruiting groups and resources to achieve goals; tackling multiple complex projects and directing them concurrently and efficiently; and keeping accurate and current records in a logical organizing system appropriately accessible to others.
• Communicate regularly with supervisor about all work including (but not limited to) tasks and schedules, progress and status of efforts, any issues or problem that arise, risks, budget, workload, etc.
• Academic Affairs specialized projects including EAB pathway mapping, meeting facilitation and consultation on special projects and initiatives.

Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 11/10/2020 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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