Manager of Transfer Student Recruitment



Position Details

Requisition Number

S497P

Home Org Name

Undergraduate Admissions

Division Name

VP for Enrollment Management

Position Title

Manager of Transfer Student Recruitment

Job Class Code

AD54

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Reporting to the Associate Director of Transfer Admission & Recruitment Programming, the Manager of Transfer Student Recruitment manages the development and implementation of transfer admissions and recruitment programs and processes.

Essential Functions

Manages the transfer and international admissions advisors, meets with transfer students and international students, coordinates coverage of college fair programs, and manages transfer inquiry and applicant follow-up. Responsible for the daily supervision, training, and evaluation of transfer/ international admissions advisors which includes answering general questions, communicating important information and updates, leave approval, onboarding and training, and performance reviews.

Oversees the daily operations of transfer advising and recruitment which includes monitoring applicant communication, processes, deadlines, and assignments.

Responsible for modeling the customer service experience to prospective transfer students and their families, community college counselors, transfer student visitors, and various third party organizations serving transfer students.

Manages the advising of prospective transfer and international students in person, by telephone, mail and e-mail in regard to admissions requirements.

Assists the department with traditional student recruitment as needed, implementation and evaluation of all programs and efforts, which seek to enroll an academically talented and culturally diverse student body.

Serves as the liaison to community college counselors.

Performs other related duties as assigned.

Education Level

Four-year college degree from an accredited institution

Field of Study

Communications, Business, Public Relations, Marketing, Education, Hospitality Management or related field.

Years of Experience

5

Area of Experience

Experience in advising, public relations, and/or customer service.

Requirements for Additional Job Levels

Education Level

Indicated education is required; no substitutions allowed

Field of Study

Years of Experience

Indicated experience is required; no substitutions allowed

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Knowledge of admission requirements, documentation required, and academic program knowledge. Knowledge of recruitment, admission, and scholarship practices and process.

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

1. Experience in a higher education environment.
2. 1 Year of supervisory experience.

Salary Grade

34

Salary Range

$45,100 - $75,100

Job Category

Executive/Director/Management

Working Hours if Non-Traditional

7:45 am - 4:45 pm Mon - Fri

List any hazardous conditions or physical demands required by this position

Occasional and/or light lifting required. Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc., but none to the point of being disagreeable. May involve minor safety hazards where likely result would be cuts, bruises, etc. E

Posting Date

11/11/2020

Closing Date

11/24/2020

EEO Statement

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

http://www.auemployment.com/postings/20209
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How were you made aware of this opportunity?
    • AU Employment website
    • Employment websites (Indeed, HigherEd Jobs, etc.)
    • Veterans Assistance Services
    • Disability Assistance Services
    • Newspaper
    • Professional Journal
    • Listserv
    • HR email
    • Social Media
    • State Employment Service
    • Walk-in
    • Other
  2. * Please select the answer that best describes your current employment relationship with Auburn University.
    • Not a current Auburn employee
    • Current Auburn employee in position less than one year
    • Current Auburn employee in position more than one year
  3. * Do you have a Bachelor's degree or higher from an accredited institution in Communications, Business, Public Relations, Marketing, Education, Hospitality Management, or related field?
    • Yes
    • No
  4. * Do you have a minimum of 5 years experience in advising, public relations, and/or customer service?
    • Yes
    • No