Custodial Services Supervisor

University of Wisconsin-Oshkosh
Wisconsin, United States
Salary Not Specified
Nov 11, 2020
Employment Type
Full Time

Working Title: Custodial Services Supervisor Official Title: Custodial Services Specialist Employment Class: Non-Instructional Academic Staff FTE: 1.0 Compensation: $37,526 Terms of Employment: Annual, Fixed-term Renewable Position Summary:

Reporting to the Custodial Superintendent, this individual will provide supervision and leadership to the custodial team at UW Oshkosh. The Custodial Services Department is comprised of a diverse staff, consisting of Lead Custodians, Permanent and Limited Term Custodians, and University student employees. The daily duties of this position include assigning tasks, assessing staffing levels, assessing work performance, inspecting buildings for quality of cleaning and supply/equipment needs, inventory control, equipment and material distribution, maintaining accurate records and enforcing workplace health and safety.

This position is an important part of the Facilities Management team, and will occasionally fill in for other supervisors within the Facilities Management Department in their absence. This individual must have a high energy level, excellent oral and written communication skills, must maintain a positive attitude in dealing with the needs of the many campus faculty, students, and staff.

Normal work days are Monday - Friday, 10pm to 6am. Occasional weekend and evening work may be required. This person must have a valid WI driver's license and be authorized to drive a University vehicle upon appointment. A criminal background investigation is required. Must pass a pre-work screen to ensure the ability to perform essential physical functions of the position.


40% A. Oversee the custodial maintenance in campus buildings.

1. Determine daily employee schedules - staffing, job priorities, and assignments.
2. Assist in planning and assigning work in campus buildings to assure established standards are maintained.
3. Determine staffing and equipment needs for special projects, office relocation and furniture moving.
4. Assign staff to provide emergency cleaning services to resolve problems.
5. Inspect buildings for cleanliness, thoroughness of housekeeping work and progress of work orders and take corrective action when necessary.
6. Order cleaning supplies and equipment to issue to employees.
7. Take physical inventories of supplies and equipment; maintain records.
8. Distribute custodial cleaning equipment and materials using department vehicle.
9. Keep paper and electronic records relating to building services performed, materials and supplies distributed, usage of supplies, etc.
10. Inspect interior and exterior assigned areas for building structure repairs or maintenance and follow-up to determine completion.
11. Inspect building furnishings, equipment used by residents and custodial equipment as required and call-in work orders; follow-up to achieve repair or replacement.
12. Service as a liaison with other Campus Services personnel to coordinate maintenance and custodial services for buildings.
13. Attend professional training sessions when requested.
14. Serve as liaison with campus staff.
15. Promote quality customer service by working with customers to solve issues or address complaints.
16. Perform cleaning work on an emergency basis.
17. Clean entrance areas, including snow removal to maintain appearance of exterior areas.
18. Other duties as assigned.

50% B. Supervise Custodial Employees

1. Document and maintain employee attendance records.
2. Approve and process employee vacation requests and overtime.
3. Inspect and evaluate employee work performance - quality and quantity of work.
4. Plan and conduct training sessions for employees.
5. Administer corrective discipline as necessary.
6. Conduct performance evaluations of custodial staff.
7. Participate with interviewing and recommend hiring decisions.
8. Provide back-up support to other CSS and Custodial Superintendent.

10% C. Responsibilities for Workplace Health and Safety

1. Review equipment operation to ensure safety regulations and procedures are followed.
2. Review workplace health and safety expectations with employees.
3. Follow and enforce health and safety rules.
4. Report unsafe acts and conditions, immediately.
5. Investigate workplace accidents in a timely manner.
6. Provide health and safety instruction for employees.
7. Incorporate safety and health objectives into annual performance evaluations.
8. Attend safety meetings and training sessions when requested.

Qualifications Required:
-Perform tasks requiring standing, bending, stooping, kneeling, and walking considerable distances between and within buildings on campus in order to review proposed projects and inspect completed work normally performed by supervisor's staff, with or without reasonable accommodation.
-Ability to climb stairs, ladders, scaffolding, and reach above head in order to review proposed projects and inspect work performed on interior and exterior of campus buildings normally performed by supervisor's staff, with or without reasonable accommodation.
-Must be able to read/understand chemical labels/signs and/or pictures.
-Demonstrated commitment to equity, diversity, and inclusion
-Work experience with institutional or commercial custodial procedures, methods, techniques, cleaning agents/chemicals and equipment used in a large scale custodial operation and the ability to train subordinates to properly do their job.
-Knowledge of occupational hazards, safety precautions and procedures related to housekeeping operations and the ability to train subordinates in this area.
-Management experience.
-Customer service experience, and effective oral communication to work and interact with subordinates, co-workers, students, guests and staff from diverse backgrounds.
-Key boarding skills and basic knowledge of MS Word and Excel to input and extract data from a variety of programs.
-Ability to write clear and concise instructions, reports, memos and letters.
-Knowledge of record keeping and inventory practices and procedures.
-Ability to conduct on-site inspection of employee work, equipment, facilities and maintenance projects through campus. To Apply:

Applicants must submit the following documents using the online application:

Resume, cover letter, and 3 professional references.

For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Spring 2020. Job duties and responsibilities will remain the same. For more information please visit: .

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by November 29, 2020, are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see , or call UWO Police Department, at (920) 424-1212 for a paper copy.

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