Associate Director, Academic Advising

Massachusetts, United States
Salary Not specified
Nov 11, 2020
Employment Level
Employment Type
Full Time

Associate Director, Academic Advising & Program Operations (Regional Campuses)

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
Under the Director of Academic Advising in the College of Professional Studies (CPS), the CPS Associate Director, Academic Advising and Operations (Regional Campuses) provides innovative support to the CPS Director of Academic Advising, in collaboration with the Boston-based CPS academic team and regional campus leadership teams. The primary focus of this position is to develop and implement robust strategies to ensure the growth and success of the CPS programs amongst Northeastern's global campus network in Seattle, Bay Area and Vancouver.

To ensure a top-tier learner experience, the Associate Director will manage all on-ground CPS program administrative activities at regional campuses, including program development and delivery support for CPS programs; prepare reports and analyses for leadership teams; serve as liaison between regional-based and Boston-based programs/operations; recruit, hire, train, and supervise the Silicon Valley regionally-based CPS Academic and Career Advisor; and advise students on academic, career, and curriculum/registration matters.

Candidates for the Associate Director position must have a master's degree from an accredited college or university, with a track record of strong academic performance. Four to six years of experience providing direct service to students in higher education, preferably in an academic or student affairs environment is required. Three years of experience serving as an academic advisor or similar position is required and may be concurrent. Experience with program development and assessment practices is strongly preferred. Some late hours and weekend work are required. Some travel is required.

Additional attributes:
  • Previous management experience preferred
  • Have experience working with diverse student populations: transfer, adult learners, online, and international students
  • Be able to articulate their philosophy regarding academic advising and career services and provide evidence of being student-learning centered
  • Have strong organizational skills, with a particularly focus on prioritizing tasks, time management, and follow-through
  • Possess excellent interpersonal, oral, and written communication skills
  • Be comfortable using multiple mediums to communicate with students, faculty, and staff members
  • Be able to exercise sound judgment to problem solve independently within organizational guidelines and policies
  • Be a creative team member, be able to take direction and work independently, possess strong change management skills, and be collaborative, supportive, and team oriented.
  • Be flexible in work assignments and work hours (including being available some evenings and weekend);
  • Have strong technological skills and experience with multiple software platforms, including degree audit systems, student information systems, and customer relationship management systems.

    Preferred Qualifications:

    Salary Grade:

    Additional Information:


    Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

    To apply, visit


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