Analyst, Data Management and Systems





Job Summary



The Office of Institutional Engagement (IE) at Rhode Island School of Design (RISD) comprises individual, corporate, foundation and government fundraising; donor relations and stewardship; alumni, parents relations, and partners with these diverse constituents to advance RISD’s mission. We seek an Analyst, Data Management and Systems to fulfill data integrity and manipulation and database development responsibilities to support the IE’s efforts to secure private funding through individuals, corporations, and foundations. The Analyst will work closely with the Database Administrator and Application Specialist to help with the development of tools and procedures that support an integrated data environment with Blackbaud’s Raiser’s Edge NXT and Blackbaud Net Community (BBNC) platforms.

Essential Functions



Management of BBNC: Blackbaud’s Net Community

The Analyst will use a deep knowledge of RISD’s data and its configuration within Raiser’s Edge and NXT to develop, test and clone integrated template parts for Net Community pages:

  • Build and manage event registration sites, including RISD Weekend and individual events

  • Build and manage online giving transaction pages for the RISD Fund (annual giving) and other fundraising campaigns

  • Develop queries to pull data into email communications with conditional content as needed

  • Actively work with the Database Manager and Applications Specialist to optimize data integration between Raisers Edge NXT and BBNC

  • Develop online survey forms to capture feedback from constituents to provide attitudinal as well as biographical and philanthropic interest data

  • Proactively engage with RISD Media Group colleagues to coordinate BBNC and risd.edu web pages and IE websites, in addition to the Institutional Engagement websites and content; observe RISD style specifications for formatting web pages and content

  • Ensure proper HTML coding is in place and correct issues presented by other staff members for templates, email messages, and overall appearance of messages coming from BBNC

  • Analyze the user experience and continually look for ways to improve it



Complex Data Extraction and Manipulation

  • RISD Fund: Coordinate the creation and running of complex queries and reports, the building and sending of electronic files and the working with third party contractor(s) (direct mail, phonathon, and other third-party vendors as needed)

  • Develop queries to pull defined giving segments and donor name formats to create donor recognition lists for Institutional Engagement’s Momentum publication and online donor lists

  • Demonstrate proficiency with The Raiser’s Edge and BBNC platforms, entering and maintaining clean, accurate data that adheres to departmental data integrity standards. Assist with the development and execution of routine audits and maintenance protocols

  • Develop and maintain requested lists based on various components for RISD’s BBNC platform

  • Conduct importing and exporting of data for the department’s various needs to fulfill criteria and deadline requests across programs



Required Knowledge/Skills/Experience

  • Bachelor’s degree is required, preferably in business, finance, accounting, or computer science or other Bachelor’s degree with related data management experience

  • Knowledge of development, fund raising, and advancement services and functions in a higher education or complex not-for-profit environment

  • Three years of experience in a development office performing database management and analysis

  • Ability to write complex queries and work with technical colleagues regarding the database, its email client and online giving web pages

  • An ability to work and communicate effectively with a broad spectrum of constituents (individual donors, alumni, business leaders, public figures, faculty and staff), within an environment that values diversity as defined by but not limited to race, gender, ethnicity, sexual orientation/identity, and/or socio-economic status.

  • Ability to manage multiple projects, priorities and deadlines. Capability to work independently and collaboratively with moderate supervision.

  • Excellent organization skills, with a demonstrated ability to prioritize, manage multiple demands, work under pressure, and meet deadlines with accuracy, speed, independent judgment, and minimal supervision

  • Ability to interact professionally, courteously, and effectively with internal departments

  • Computer skills, such as MS Office, Word, Excel, and Google required

  • Raiser’s Edge experience preferred

  • Hands on experience: HTML, CSS, JavaScript frameworks and technologies preferred

  • Analytical skills

  • Superlative diplomatic and communication skills, including an ability to work and communicate effectively with a broad spectrum of divisional and institutional colleagues, within an environment that values diversity as defined by, but not limited to, race, gender, ethnicity, sexual orientation/identity, and/or socio-economic status.

  • Ability to stay abreast of trends, new systems, tools and features and to evaluate for potential use in Institutional Engagement.



Union:

No



Work Schedule:

35 hours per week, 12 months per year



Employment Status:

Full-time, Exempt



Grade:

10/AD



Documents Needed to Apply:

Resume

Cover Letter

Incomplete applications will not be considered. Please upload all required documents.

The successful candidate will be required to meet our pre-employment background screening requirements.

RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.

For internal use only - Job Family:

Development - Operations

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