Wisconsin, United States
Salary Not Specified
Nov 09, 2020
Employment Type
Full Time
Job no: 228773-AS
Work type: Staff-Full Time
Location: Madison
Categories: Computer Science, Information Systems/Technology, Management/Supervisory

Position Summary:

The System Engineer works within the UW Biotechnology Center (UWBC), a world class provider of biotechnology services for researchers. The UWBC infrastructure includes over 4 PB of data storage and 120 servers in a dedicated data center. The position requires the ability to troubleshoot problems in complex systems, work independently on routine and complex tasks, collaborate with others where appropriate, and plan future service upgrades or transitions that both optimize our investment in technology and better meet the needs of our staff and our customers, who include Principal Investigators across UW-Madison and around the world.

This position primarily supports UWBC administration and core facilities. Main areas of focus include maintenance of UWBC servers and network infrastructure, maintenance of numerous scripts that transfer and back up data, maintenance of the database infrastructure that tracks the location of the data for each customer, maintenance of the web CMS, addressing cybersecurity incidents, and supporting UWBC data center operations.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor's degree required.

Minimum Years and Type of Relevant Work Experience:

- Five or more years of experience supporting IT services in a computer and/or technology-intensive area.
- Administrative experience with Windows and Linux systems.
- Windows ASP.Net web development experience.
- SQL database administration experience, MS SQL Server preferred.
- SQL programming language experience, MS Transact-SQL preferred.
- Linux shell scripting experience.
- Experience in supporting network technology and security in a heterogeneous computer network.
- Solutions-oriented approach in analyzing and resolving hardware, software and network problems.
- Interest in exploring and learning new technologies and tools to improve processes and workflows.
- Excellent communication and interpersonal skills.
- Strong customer service skills.
- Ability to effectively prioritize multiple, often-competing requests and initiatives.
- Commitment to equity, inclusion, and diversity in all aspects of work.

- Experience configuring and administering large scale data storage systems.
- Administrative experience with Windows Active Directory.
- Experience with system monitoring tools.
- Experience with virtualization platforms, e.g., vSphere, XenServer.
- Experience with video streaming systems would be helpful.
- Experience and knowledge in Salesforce, especially Sales Cloud would be helpful.
- This position manages two IT staff members. Management experience would be a plus.



Work Type:

Full Time: 100%

Appointment Type, Duration:



Minimum $100,000.00 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

Begin the online application process by clicking the '' button. Applicants are asked to upload a cover letter outlining your experience as related to the position as well as a current curriculum vitae (CV) or resume. You will be directed to a reference form within the application.


Emily Baer
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2020. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Nov 9 2020 Central Standard Time
Applications Close: Dec 10 2020 11:55 PM Central Standard Time

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