Sr. Coordinator, Enrollment Operations

Vermont, United States
Salary Not specified
Nov 09, 2020
Employment Level
Employment Type
Full Time

Sr. Coordinator, Enrollment Operations

About Champlain College:
Founded in 1878, Champlain College is a private, baccalaureate institution that offers professionally focused master's, bachelor's and associate's degree programs and professional certificates on campus, online and abroad. Champlain College was named the #1 "Most Innovative School" in the North in U.S. News & World Report's "America's Best Colleges" 2016 ranking and holds steady at #14 in the overall list of "Best Regional Colleges in the North." It was listed in Princeton Review's 2015 editions of "The Best 376 Colleges" and "353 Green Colleges." Champlain is a national leader in educating students to become skilled practitioners, effective professionals and global citizens.

The College is located in picturesque Burlington, Vermont, which is consistently ranked as one of the country's most livable small cities. Burlington was recently ranked #1 by A&E Television on a list of the 10 cities that "have it all." Burlington was also ranked as one of "10 Best Cities for the Next Decade" according to Kiplinger's Personal Finance.

We encourage interested candidates to peruse our website for more information about our work and cultural environment. Champlain College offers a comprehensive benefits package that includes tuition benefits, generous retirement contributions and a professional working environment.

Job Description:
The Champlain College Enrollment Operations Team is in search of a systems thinker able to comprehend system configuration, process, analyze, and communicate on all technical and data-related aspects of the enrollment process.

The Sr. Coordinator of Enrollment Management supports the Operations Manager in designing and delivering comprehensive training and support to internal users in areas related to records management, data retention, and online applications. The audience for training and support consists of Champlain College Admissions Staff.

Current systems include TargetX/Salesforce (CRM), Colleague (administrative information system), Conga (document management), and ImageNow (document imaging system).

Job Responsibilities

  • Assist in troubleshooting system errors.
  • Maintain, manage, and report on applicant status changes working with partners such as Financial Aid. Student Accounts, and Residential Life. 
  • Manage and build templates, reports, and quick merges.
  • Coordinate with Director of Admissions on majors and deferrals.
  • Create and maintain a daily report of Admissions updates.
  • Serve as the primary point of contact for students, faculty, and staff regarding portfolio submission.
  • Perform duplicate record auditing and resolution on a routine basis. 
  • Assist in application processing. 
  • Work closely with Marketing to determine timing and update copy.
  • Answer phone calls and responding to emails.

Additional Information:
The successful completion of a criminal background check is required as a condition of employment.

Application materials must include a resume/CV and a letter of interest (Cover Letter) specifically addressing the desired qualifications.

Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIVd -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees. Please contact the People Center at 802.651.5800 with questions concerning the hiring process or future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.

Champlain College is committed to fostering an inclusive and diverse community. Recognizing that diversity is both a reflection of our world and a source of rich education, Champlain strives to be diverse and inclusive in ways that reflect the world in which we live and work. All members of the Champlain community are valued as individuals.

The College seeks candidates who, through their work and life experiences, service to the community, teaching or research can contribute to the diversity, inclusivity and academic excellence of Champlain College. Please include information about how you would contribute to these efforts and help to further this goal in your letter of interest/cover letter.

Application Instructions:
In order to be considered for the position, you must upload a resume and coverletter. To apply, please go to;jsessionid=44A9791954E5E960DE87BBFB63EC411B?JOBID=126234

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