Program Coordinator for Community Captains and Community Engagement

Virginia, United States
Competitive Salary
Nov 06, 2020
Employment Level
Employment Type
Full Time

Working Title

Program Coordinator for Community Captains and Community Engagement

Position Number




Appointment Type

Full Time

Sensitive Position


Sensitive Position Statement

A sensitive position requires a fingerprint-based criminal history check. This position is NOT a sensitive position.

Campus Security Authority


Campus Security Authority Statement

This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities.” A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.

Designated Personnel


Designated Personnel Statement

A “designated position” could potentially be required to work (depending on the event) during an emergency closing. This is NOT a “designated position.”

Statement of Economic Interest


Statement of Economic Interest Statement

This position does NOT require a Statement of Personal Economic Interest.

Restricted Position


Restricted Position Statement

A restricted position would be subject to availability of funding. This is NOT a restricted position.

Chief Objective of Position

The Program Coordinator will support the Community Captains Program (CC Program), early admission program at Christopher Newport University aimed at providing a pathway to higher education for first-generation and economically disadvantaged 10th graders from Newport News Public Schools (NNPS).

The Program Coordinator will operationalize the follow-on developmental and informational services provided by the University. The Coordinator will help the NNPS Community Captains and their families become well acquainted with Christopher Newport University and help participants prepare to become successful university students.

The Program Coordinator is a key member of the Office of Diversity, Equity, and Inclusion, responsible for community engagement with multiple external programs and internal partners.

Work Tasks

The Coordinator is responsible for the successful provision of services by CNU for the Community Captains Program, the flagship community engagement initiative of the University. This involves significant discretion, judgment, emotional intelligence, and relationship management. This is a high-visibility position, relating to University executives, faculty, staff, students, and community leaders around the Commonwealth.

The Program Coordinator will, primarily:

• Take the lead in planning and implementing a two-year revolving schedule of programs, events, and informational sessions on campus.
• Serve as operational contact to NNPS officials for all follow-on service functions, which involves decision making and advising senior NNPS staff.
• Represent CC Program and CNU at relevant events at the Newport News Public Schools.
• Coordinate small and large-scale events for CC Program participants and stakeholders.
• Advise NNPS students and stakeholders (parents, school officials) on CC Program opportunities.
• Make all arrangements and superintend all logistics to hold programs, events, and informational sessions on campus, to include coordinating with NNPS and CNU officials and offices.
• Work with the Center for Community Engagement and the Office of Student Affairs to recruit, train, and manage a sufficient number of qualified CNU student mentors for the Program(s), as appropriate.
• Require, collect, and maintain confidential files of mentoring notes submitted by mentors.
• Maintain, update, and create content for CNU’s CC Program website. Coordinate with web developer as needed.
• Design and compile high-level, professional reports for internal and external briefings.
• Work with administrative staff to purchase needed supplies, complete prior approval to travel requests, and ensure compliance with purchasing and travel policies.
• Contribute to strategy meetings with University Advancement; recommend fundraising strategies; and participate in related fundraising activities.
• Assist the Office of Scholarly Programs with grant and/or proposal development as it pertains to the CC program.
• Conduct presentations for NNPS students and parents as component of CNU Admission recruitment timeline.
• Advise parents and NNPS students on involvement in the program.
• Write, edit, and coordinate development of promotional materials, training manuals, newsletters, and/or brochures, as it pertains to CC program.
• Serve as the face of the CC Program to external stakeholders, provide interviews for news outlets.
• Work with stakeholders to determine metrics for success and develops/implements strategies to meet the targets.
• Develop and maintain positive and professional customer service and/or relations with all constituencies. Demonstrate a positive and professional attitude and treat everyone with dignity and respect. Fully support the “Students First” value at CNU and routinely go the extra mile in providing service.

While the Coordinator’s primary job is the successful provision of services to CC Program participants and stakeholders, the Program Coordinator is responsible for community engagement with multiple external programs and internal partners. This will include multitasking and project management, grants development, and grants management.

This position is a key contributor to the overall duties of the Office of Diversity, Equity, and Inclusion. If time permits, the Program Coordinator may be asked to assist the Center for Community Engagement with enhancing and providing service opportunities for CNU students and supporting the meaningful growth of the Service Distinction program.

Review and communicate safety issues to assure a safe and healthy workplace and a reduction in work related absence.

This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

Perform other duties as assigned.

Knowledge, Skills, Abilities (KSA's) required

Must be a self-starter and quick learner who can operate effectively under general guidance and with limited supervision.

Ability to learn and effectively communicate Christopher Newport University’s culture, vision, and values.

Ability to communicate effectively orally and in writing. This includes making confident and professional public presentations.

Ability to plan and execute small and large scale events and competently manage the associated multitude of logistics.

Ability to maintain correct and accessible records, create accurate reports, and keep confidential materials confidential.

Ability to exercise professional judgement in planning and executing the Community Captains program, and in representing it to the public.

Ability to work collaboratively and positively with university staff, particularly Student Affairs and Community Engagement, to provide support to student mentors for high school students.

Knowledge, Skills, Abilities (KSA's) preferred

Demonstrate a passion for the work being undertaken by the Community Captains Program.

Demonstrated ability to work with young people in helping them seek to become a successful and engaged university student.

Required Education

Masters degree required in relevant field or bachelors degree with experience that equates to a masters degree.

Preferred Education

Graduate of Christopher Newport University.
Project Management Certification.

Experience Required

Experience in a college or university setting engaging students, prospective students, or community members.

Experience Preferred

Experience working with the following departments/programs in a college or university setting: admissions, student programs, orientation programs, or mentorship programs.

High level of comfort at public speaking, developing and delivering presentations to audiences ranging from high school students and their families to elected officials and University administrators.

CNU Information

Selected by The Princeton Review for The 386 Best Colleges: 2021 Edition, and highly ranked for its quality of life and innovative leadership, Christopher Newport University is a public school offering a private school experience — great teaching, small classes, and a safe, vibrant campus. A “student-first, teaching-first” community, Christopher Newport is dedicated to the ideals of scholarship, leadership and service. The University is located between Williamsburg and the Virginia beaches in Newport News, and enrolls 5,100 students. Academic programs encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University has a new and technologically advanced campus, has generated over 7,300 applications for a freshmen class of 1,155 and has been ranked by U.S. News & World Report’s America’s Best Colleges guide as fourth among public regional universities in the South and seventh among all regional universities in the South. In addition, Christopher Newport is ranked third among all public schools for having "the highest proportion of classes with fewer than 20 students.” Christopher Newport is committed to ensuring that all people are welcomed, honored and fully engaged in the life of our academic community. We seek exceptional and diverse candidates and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit


Posting Detail Information

Posting Number


Number of Vacancies


Posting Date


Application Deadline


Application Instructions

Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. Review of applications will begin November 29, 2020. Applications received after November 29, 2020, will be accepted but considered only if needed. Search finalists are required to complete a CNU sponsored background check.

Quick Link for Internal Postings

EEO Statement

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement: