Manager of Print and Mail Services

New York, United States
Salary Not specified
Nov 06, 2020
Employment Level
Employment Type
Full Time

Manager of Print and Mail Services

The College at Brockport

The College at Brockport, State University of New York is accepting applications for a Manager of Print and Mail Services in Printing Services. Reporting to the Director of Campus Services, the Manager of Print and Mail Services is responsible to manage the daily operations of Printing and Mail Services for the campus. This position provides considerable self-regulation of both routine and job flow/variability. The wide range of diversified activities require the manager to exercise judgement as to the final determination of work method(s) and procedures, and to schedule tasks effectively and appropriately to meet deadlines.

Major Responsibilities
  • Supervises and trains Print and Mail Services employees. This includes all facets of the pre-press and printing, and mail operations, and requires that the manager be involved in the hiring, counseling, dismissal (when necessary), training, evaluating and day-to-day supervision of all shop personnel to insure the smooth functioning of the in-house Print and Mail Services area.
  • Reviews time and attendance records, as well as scheduling employee's time off.
  • Acts as a consultant to the college-wide staff, especially the graphic design and communication areas.
  • Interacts with all staff levels and positions within the College.
  • Provides departmental responses to customer inquiries via e-mail, mail, walk in and phone. During these contacts, it is the manager's responsibility to assist in determining the needs of the customer and ascertain the best solution(s) in view of various time, materials, staff or equipment considerations.
  • Follows through with production of projects to provide a timely, quality product.
  • Maintains direct contact with campus clients to answer specific job questions.
  • Maintains inventories of shop materials and supplies, and replacement of, or recommendation(s) for (new) equipment, within SUNY purchasing constraints.
  • Prepares cost estimates as needed, processes monthly chargeback and IFR billings, completes written evaluations of Print and Mail Services employees, provides special progress reports that may be requested by management and most importantly, provides “hands-on” support to all areas of the shop.

  • Required Qualifications
    • Bachelor's degree by time of appointment from a college or university accredited by the U.S. Department of Education or an internationally recognized college or university.
    • Extensive experience with digital print software such as Adobe Creative Cloud, EFI Command Workstation, FusionPro and EFI MarketDirect StoreFront.
    • Hands on experience with full color digital production color print machines.
    • Experience with digital bindery equipment.
    • Demonstrated self-initiative, ability to work in a fast-paced environment, and ability to prioritize multiple duties.
    • Excellent attention to detail, organization, and problem solving skills.
    • Excellent organizational skills.
    • Excellent interpersonal and communication skills.
    • Demonstrated willingness and ability to work with diverse workforce.

    Preferred Qualifications
    • Previous SUNY experience.
    • Demonstrated experience in Graphic Design.
    • Experience with production mail machines and processes and a working knowledge of USPS regulations and cost.

    Department Description

    The Manager of Print and Mail Services will report directly to The Director of Campus Services who also oversees Procurement & Payment Services as well as Central Receiving. The department is part of the Division of Administration & Finance.

    The College and Region

    SUNY Brockport, State University of New York, serves a diverse student body of over 6,500 undergraduate and 1,100 graduate students enrolled in 50 undergraduate majors and more than 50 masters' programs, teacher certification programs and advanced graduate certificates supported by more than 750 instructional faculty and professional staff. The College is an inclusive learning community that inspires excellence through growth, engagement, and transformation.

    The College is located along the famous Erie Canal, in the village of Brockport in western New York State, a region known for its low cost of living and stable housing market. The College benefits from a small-town atmosphere, even while located near major metropolitan cities. Brockport is:

    • 16 miles west of the city of Rochester, which is the home of the Rochester Institute of Technology, the University of Rochester, the Eastman School of Music, the Strong National Museum of Play, and the Rochester Red Wings AAA baseball franchise;

    • 45 miles east of Buffalo, which is the home of the University of Buffalo, the Bills NFL franchise, and the Sabres NHL franchise;

    • 75 miles from Niagara Falls USA, which features the American, Horseshoe and Bridal Veil Falls;

    • 140 miles from Toronto, the largest city in Canada and the home of the University of Toronto; and

    • 350 miles from the many attractions of New York City.

    • The area features a number of technology companies, including Paychex, Xerox, and Kodak, and other large companies such as Wegmans and Excellus. Rochester and its suburbs feature some of the highest-quality public, private, parochial, and charter schools in New York State. The region is known for its natural beauty, including Lake Ontario, the Genesee River (with three major waterfalls in Letchworth State Park), and the Finger Lakes region with its notable vineyards and wineries.

      Salary and Benefits

      Competitive salary commensurate with experience. We offer an excellent benefits package that includes medical, dental, and vision insurance, retirement and generous paid time off.

      Application Instructions

      Interested candidates should apply online at and submit a cover letter, resume and the names, addresses and phone number of three professional references. Review of application materials will begin immediately and application materials will continue to be accepted until the position is filled.

      New York State Executive Order 161

      Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations via email at

      Equal Employment Opportunity/Affirmative Action Employer/Diversity Statement

      We are part of an academic community committed to fostering integrity, civility, and justice. We affirm that the dignity of our Brockport community is protected when free speech, academic freedom and individual rights are expressed within a climate of civility and mutual respect. Striving to learn from each other, we value human diversity because it enriches our lives and it is fundamental to the College's commitment to teaching, learning, scholarship and service leading to student success.

      The College at Brockport, State University of New York is an AA/EEO/ADA employer. The College actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the College.

      To apply, visit