Part-Time Operations Assistant - San Jose, CA

Location
Massachusetts, United States
Salary
Salary Not specified
Posted
Nov 05, 2020
Employment Level
Non-Tenured Track
Employment Type
Part Time


Part-Time Operations Assistant - San Jose, CA

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
Northeastern University - Silicon Valley is hiring two (2) part-time Operations Assistants at its 4N 2nd St. location in downtown San Jose. Those with schedule flexibility and interest in higher education are strongly encouraged to apply.

Reporting to the Campus Operations Manager, this position manages the front desk and ensures that students and faculty are appropriately set up to conduct classes. It responds to requests from current and prospective students, professors, and event attendees, and follows up with them to ensure satisfaction, all while approaching each encounter in a courteous and service-oriented manner.

This is a part-time/temporary position at $17 an hour with minimum of 17-20 hours required per week. The position starts 2nd week of November, 2020 through May 31st 2021 with the possibility of an extension. Typical shifts include weekdays and weekend work scheduled between 10:00am - 5:00pm OR from 3:30pm - 9:30pm with the ability to flex to accommodate additional/other hours as needed. Schedules will be determined with the hiring manager.

Responsibilities:
The Operations Assistant will be responsible for managing the front desk reception area and greeting and checking students in for classes. Candidates will provide support for faculty, particularly ensuring appropriate classroom setup and return of checked-out resources. Being the first point of contact at the front desk, you will respond to requests and questions from current students and professors.

Please see additional details of the duties below.
  • Provide customer service and technical support for students and faculty
  • Assist with classroom and technical equipment setup
  • Support on-campus events on an as-needed basis
  • Maintain campus appearance in a clean and organized manner
  • Stock necessary materials in kitchen and printer areas

Qualifications:
  • At least 1 year of administrative office experience, preferably in higher education
  • Outstanding customer service and interpersonal and communication skills, especially with a diverse community
  • Flexible yet detail-oriented with a focus on quality and accuracy
  • Positive attitude with a constant commitment to excellence
  • Ability to work independently and in a team environment
  • Ability to quickly learn in a technical environment, particularly operating video conferencing software and equipment like printers, copiers, and computers
  • Proficiency in Microsoft Office suite, specifically a working knowledge of word processing and spreadsheets

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/504148

jeid-6560b9972b82c74884104576fae76a47