Temporary COVID 19 Swab Coach

Temporary COVID 19 Swab Coach

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

Responsibilities:
The COVID-19 Swab Coach will carry out COVID-19 specimen collection for the Northeastern community. Under the guidance of a Supervisor, the specimen collection team will be responsible for greeting and screening Northeastern community members and collecting swabs for diagnostic testing of COVID-19. The University administers approximately 3,500-6,000 tests for students, faculty, and staff on a daily basis in order to promote rigorous health and safety guidelines across campus. Training and PPE provided. Swab coaches will be expected to provide excellent customer service, demonstrate professionalism and respect to participants and colleagues, answer participant's questions and inquires to the best of their ability, stay current by reading the collection site protocols and testing FAQ's thoroughly and regularly, and demonstrate strong time management. They must comply with confidentiality laws and policies to protect the privacy of test participants and follow proper health and safety protocols. Northeastern University expects all members of the community to conduct themselves according to the highest ethical standards and carry out our work in compliance with legal and regulatory requirements and university policies. Compliance with university policies is a condition of employment at the university. The collection center is open 7 days a week.

This is a temporary position. We are hiring for the following shifts:

• M-F 3pm-7pm
• Sat and Sun 8am-4pm

Qualifications:

• Medical Office Assistant, EMT or CNA experience preferred.
  
  
• Must be able to stand for long periods of time.
  
  
• Demonstrated experience providing superior customer service.
  
  
• Demonstrated experience working with students and employees in a highly diverse educational and workplace environment preferred.
  
  
• Reliable and able to work as a team member in a fast-paced, potentially stressful environment while exhibiting strong communication skills including listening and empathy.
  
  
• Experience and skill in using Microsoft Office.
  
  
• Demonstrated record of consistent professional performance, including punctuality, appropriate behavior, respectful treatment of patients and colleagues and compliance with confidentiality laws and policies.
  
  
• Strong organizational skills and focus, allowing the ability to prioritize and complete multiple tasks effectively.
  
  
• Seeks out and effectively integrates constructive feedback by supervisor while in the workplace.
  
  Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
  
  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
  
  To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
  
  
  To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/504130
  
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