Manager of Outreach Services, Categorical

Irvine Valley College
California, United States
$86,568.00 - $121,884.00
Nov 04, 2020
Employment Level
Employment Type
Full Time


Manager of Outreach Services, Categorical

Irvine Valley College

Initial Screening Date: 11/17/2020


Pay Range:  10 - $86,568 to $121,884 (salary placement in the salary range will be based upon comparable experience and qualifications; increases are given annually thereafter up to highest step)


The District offers a comprehensive package of insurance benefits to eligible employees, which includes medical and dental insurance, a vision-care plan, life insurance and dependent life coverage, accidental death and dismemberment coverage, and a long-term disability income-protection plan. All premiums are fully paid by the District. Mandatory retirement incentive is with California Public Employees Retirement System (CalPERS).



PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at


Summary Description:

Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job.


Under the supervision of the Director of Student Life and Equity, the Manager of Outreach Services organizes, coordinates and oversees the daily operations of the Outreach Services department; manages the development, administration, implementation, and evaluation of program operations; trains, provides work direction to, supervises, and evaluates the performance of classified professionals and student staff; performs a variety of technical tasks related to the areas of assignment; administers annual operations budgets; and ensures compliance with District policies and applicable State and federal regulations related to high school outreach and recruitment.


The Manager of Outreach Services coordinates all school relations and outreach activities for Irvine Valley College (IVC) including, but not limited to, recruitment to K-12 students, adult students, and community organizations and groups; strengthens relationships with K-12 feeder districts, including Irvine Unified, Tustin Unified, and Laguna Beach Unified school districts; serves as the IVC outreach representative to local high schools, districts, and community organizations; coordinates outreach activities in collaboration with the IVC Marketing and Community Services, Matriculation, Counseling, and Financial Aid departments; provides leadership and program management for the IVC Promise Program; and administers the Student Ambassador Leadership development program, including the recruitment, training, supervision, assignment and evaluation of student staff.


The Manager of Outreach Services fosters a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; leads by example; actively participates in and supports District-wide participatory governance components and activities and other collaborative processes; encourages professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services; promotes and facilitates equity-minded outreach initiatives in line with the IVC Student Equity and Achievement Plan (SEAP) goals to recruit students from backgrounds historically underrepresented in higher education.



Receives direction from the Director of Student Life and Equity.


Exercises functional and technical supervision over assigned classified professionals, student staff and contractual personnel.



Knowledge of:

• Applicable District policies and local, State and federal laws, codes and regulations.

• Basic risk management.

• Budget preparation and administration.

• Computer systems and software applications related to area of assignment, including capabilities and limitations.

• Correct English composition, grammar, spelling and vocabulary.

• Development and coordination of community education programs offered by a community college.

• District and College organization, operations and objectives.

• District and College policies and procedures.

• Effective planning and scheduling.

• Health and safety precautions and procedures.

• Interpersonal skills including tact, patience and diplomacy.

• Methods and techniques of inventory control and record keeping.

• Methods of planning, prioritizing, coordinating, organizing, scheduling, and supervising daily, administrative procedures and operations of community college programs.

• Modern office practices, procedures, methods, and equipment.

• Modern principles, practices, methods and techniques of administration.

• Operation of computer, peripherals and software programs, including student information systems, database management, spreadsheet, word processing and specialized software.

• Oral and written communication skills.

• Participatory governance.

• Principles and practices of financial record keeping and reporting.

• Principles and practices of training, supervision and performance evaluation.

• Statistical procedures and mathematical concepts.

• Strategic planning and organizational skills.


Ability to:

• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations.

• Collect, compile and analyze data.

• Communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District.

• Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.

• Establish and maintain effective and cooperative working relationships with those contacted in the course of work.

Implement and evaluate the operations of services to students.

• Interpret, apply and explain complex and technical State and federal laws and regulations related to assigned program(s).

• Learn applicable local, State and federal laws and regulations related to area of assignment.

• Learn College organization, operations and objectives.

• Learn District policies and procedures.

• Learn and maintain current knowledge of Community Education, Emeritus Institute, Adult Education, and Outreach and Recruitment.

• Learn the accreditation process.

• Maintain records and prepare routine reports.

• Maintain the security of confidential materials.

• Make effective decisions under demanding timelines.

• Manage operations, schedules, and personnel on a day-to-day basis and in a manner that focuses on short and long-term goals.

• Meet schedules and timelines.

• Negotiate contracts with vendors.

• Operate a vehicle, observing legal and defensive driving practices.

• Operate computer and applications software, including database management, spreadsheet, word processing and software related to area of assignment.

• Operate office equipment such as computer, printer, calculator, copier and facsimile machine.

• Participate in a variety of College and District committees, task forces and work groups.

• Plan, schedule, organize, and implement multiple projects and programs.

• Plan, organize, coordinate, implement and oversee a comprehensive office operation at a community college.

• Prepare and administer budgets for assigned program areas.

• Prepare oral and written reports and recommendations.

• Relate effectively to people of varied academic, cultural and socioeconomic backgrounds using tact, diplomacy and courtesy.

• Respond to requests and inquiries from the public.

• Select, train, lead, manage, supervise and evaluate the performance of assigned personnel.

• Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts.

• Work effectively with others to achieve common goals and objectives.

• Work independently with minimum administrative direction.

• Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.


Education and Experience Guidelines:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.



Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in Education, Sociology, Public Administration, or another related field is preferred.



At least two (2) years of increasingly responsible experience in administrative office management involving calendar, requisitions, purchase orders, contracts, payroll, human resources, and annual supply order processing, and scheduling projects and work activities for staff, including, or supplemented by, at least one (1) year of experience in a lead or supervisory capacity.


License or Certificate:

A valid California driver’s license.


To Apply:

Please visit the District’s Employment Opportunities website at for a detailed job description, to learn more about the District and to complete an on-line application.  


NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.  




Similar jobs

Similar jobs