Teacher Education Program Specialist

Colorado State University Pueblo
Colorado, United States
$40,000.00 - $42,000.00
Nov 03, 2020
Employment Level
Employment Type
Full Time
The University makes available a broad array of credit and non-credit courses, seminars and workshops through the Division of Extended Studies. Some programs are offered on campus and others at off-campus sites more convenient to persons living outside of Pueblo. Off-campus instruction sites include Colorado Springs and Fort Carson.

The Division of Extended Studies provides courses to part-time and non-traditional students. A variety of educational methods - classroom instruction, correspondence courses, on-line courses, conferences, workshops and seminars - are utilized to expand educational access and meet the needs of students at convenient times and settings. Students may earn academic credit toward a degree, study for career advancement, or pursue cultural and vocational interests.


 Description of Job: Position primary responsibility is to coordinate the students and business processes associated with the Teacher Education Program operated through the Division of Extended Studies. Provide consistent and reliable customer service to students, provider partnerships, academic partnerships, and other CSU Pueblo Offices. This position provides knowledge and support to the Dean of Extended Studies by maintaining course approvals, registration, and invoicing and billing associated with this program.

Primary Duties:

Student and Program Support
  • Ensures all student registrations, payments, schedules and grades or attendance are transferred to the appropriate University offices and information systems (AIS/Banner). 
  • Load approved courses into the data management portal, and confirms the file transfers for third-party information management systems, while complying with FERPA and university policies.
  • Responsible for maintaining academic policies and procedures and drafting MOUs for department and legal review for TEP Providers. 
  • Instructs students on the procedures for registering and paying for classes.
  • Establishes and carries out timelines for information and payment transfers amongst Extended Studies offices.
  • Creates and disseminates course schedules as assigned.
  • Monitors course progress and completion.
  • Confirms the recording of grades as reported by instructors.
  • Collects, tracks, and verifies registration and payment information. 
  • Actively establishes positive working relationships with other staff members to support program efficacy and growth.  
Budgeting and Invoicing
  • Monitors annual revenue and expense budget and makes suggestions for adjustments on a monthly basis to maintain the required extended studies account balance for TEP providers, and evaluates effective reconciliation procedures through invoicing of courses.
  • Assists with third-party billing issues for students to resolve issues and provide administrative support.
Course Approvals, Renewals and Information Coordination
  • Ensures all new and current TEP providers have updated contact information and documentation (e.g., current syllabi, course instructor credentials, etc.) for those courses taught through CSU Pueblo.
  • Works directly with TEP Evaluator to ensure that only courses meeting accreditation standards are scheduled and activated for student enrollment.
  • Ensures that providers submit a sample of student work and corresponding grades on time each year for TEP Evaluator to examine.
  • Maintains information on when courses are due for annual renewal/approval.
  • Verifies all file transfers for University information systems and third-party information management systems.
Innovation and Process Improvement
  • Collaborates regularly with the TEP Evaluator and the Dean of Extended Studies to identify process improvement opportunities and develop dynamic work flow to meet the market needs of the TEP program. 
  • Develops and monitors efficient process for data input for registrations and invoicing.
  • Maintains clear records and documentation of data. 
  • Maintains professional relations and Memorandum of Understanding (MOU) agreements with third-party site sponsors, Colorado State University systems, Department of Higher Education, and other entities formally operating in partnership with assigned programs.
  • Identification of renewals and recognizes issues for enforcing campus procedures be followed.
Occasional Duties
  • Participates in Division and University affairs in Pueblo and throughout the region that enhance the program’s performance and quality profile.
  • Other duties as assigned.



 Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights: Minimum Qualifications
  • Associates Degree from an accredited institution.
  • 3-5 years of professional / customer service experience.
  • Knowledge of customer service, accounting, budgeting, finance
  • Knowledge of Microsoft Office suite programs.
  • Knowledge of record and data management / Proven organizational skills
  • Excellent communication skills, verbal and written.
Preferred Qualifications
  • Bachelor’s Degree from an accredited institution.
  • Experience with Banner.
  • Experience working with competing priorities and multiple time sensitive projects in a fast-paced environment.
  • Experience in marketing and outreach services to non-traditional student populations.
  • Knowledge of college admissions, advising, enrollment and financial aid procedures.
  • Demonstrated ability to manage complex processes across multiple sites


 Supplemental Information: All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position: 
  1. a letter of intent (cover letter);
  2. a current resume or CV; and
  3. three professional references with contact information to the on-line application.
Applications submitted without the required attachments above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until the position is filled, though all applications received by 4 p.m. (MST) on Monday, November 16, 2020, will be given full consideration.

About Colorado State University Pueblo

Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small professor-to-student ratio for an ever-changing global economy. Students can choose from 28 undergraduate programs with 70 fields of study in the College of Science and Mathematics, the Hasan School of Business, the College of Humanities and Social Sciences, and the College of Education, Engineering, and Professional Studies and 10 graduate programs.

CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly-growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students. The University also seeks to provide a rich and diverse cultural environment that allows freedom of expression within a spirit of civility and mutual respect. The public service expected of all members of our community benefits our society--local and global--and builds our sense of citizenship.

Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of Education, Engineering and Professional Studies houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report. CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.

At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

About Pueblo, Colorado 

The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.

CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.

The University reserves the right to check additional references, with prior notification given to the candidate.

Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.

It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities.  If you need accommodations, please contact the Human Resources at (719) 549-2441 or 

In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety. 

Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.