Senior Staff Associate II for IT Resources

The Department of Biological Sciences invites applications for a Senior Staff Associate II for IT Resources. Reporting to the Director of Academic Administration and Finance and the Chair, the Senior Staff Associate II provides the following IT and computing services to the Department of Biological Sciences:
-Manage the Department’s Shared Computing Facility located in Room 705 Mudd, including overseeing the Staff Associate who is also assigned to the unit to ensure that adequate coverage of all tasks and responsibilities of the IT group are met. This includes ensuring that all hardware and software in the department is running properly. This includes Windows, Macintosh and Linux OS systems. The candidate will also ensure that every authorized user has access to all shared departmental equipment and that they are running properly.
-Provide shared centralized server space to each lab on the departmental file servers, maintain servers for individual labs when needed, and review and suggest to Chair and Department Academic Administrator the needs of the facility (hardware upgrades, maintenance contracts, IT infrastructure, etc.).
-Provide advice to PIs and their research team, as well as the department’s administrative staff, to choose the most appropriate computer systems to meet their computing goals.
-Perform new system installs, system maintenance and updates, and assist PIs and department staff with IT security (installing security updates, anti-virus software, monitoring security logs, keeping up to date with security journals).
-Perform Departmental and lab server data backups and data restores, and disk management (monitoring the RAID arrays for errors, managing space and adding additional drives as needed), web server management (managing and securing the department web servers and app servers). Incumbent will also advise on alternative back-up options at the university such as AWS services and the High Performance Clusters.
-Perform user management for specific departmental software suites (IT Works, Matlab, etc.), installing and adding, removing and modifying users accounts. Provides Support (training new users, consulting with vendors when problems occur, negotiating for equipment and services) and on-call system support 24 hours/day, 365 days/year.
-Assist in installing and maintaining specialized software and be available for general consultations on computer and IT related topics to all members of the Department of Biological Sciences.

Minimum Degree Required:
Master’s Degree in related field

Minimum Qualifications:
Detailed understanding of computer OS including Windows, Macintosh and Linux as well as thorough knowledge of computer hardware and software.

Preferred Qualifications:
Knowledge of scientific software a plus

Special Instructions to the Applicant:
All applications must be made through Columbia University’s online Recruitment of Academic Personnel System (RAPS). On the RAPS site, please upload cover letter and CV. RAPS will accommodate uploads of maximum two (2) megabytes in size per document.

To apply, go to this link: http://pa334.peopleadmin.com/postings/6463

The completion of the application process in RAPS is indicated by a confirmation number, which the applicant should retain.

Columbia University is an Equal Opportunity Employer / Disability / Veteran