Senior Reporting and Research Analyst
- Employer
- Rhode Island School of Design
- Location
- Rhode Island, United States
- Salary
- Salary Not Specified
- Date posted
- Nov 2, 2020
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Job Details
Job Summary
Rhode Island School of Design's Office of Institutional Engagement is pleased to announce an opening for a Senior Reporting and Research Analyst for a two-year term appointment. This role designs, implements, maintains and serves as the primary contact for reporting functions for Institutional Engagement (IE). Coordinating all reporting activities for the Vice-President (VPIE) and units within the department, this position works closely with the IE senior management group to provide a comprehensive view of donor analytics at RISD. The Senior Reporting and Research Analyst identifies and develops strategic measures of factors leading to positive outcomes in alumnx and family’s engagement and fundraising efforts, completes operational and analytic efforts to expand, and enhances data-informed decision making around fundraising goals and resource deployment. In accordance with overall divisional goals, this position develops and models prospect development, donor, and volunteer engagement. As well, the role is responsible for designing and implementing systems reporting and data visualizations to better understand, communicate and predict prospect development; volunteer recruitment and retention; and donor acquisition, retention, and upgrade patterns. Reporting to the Executive Director of Advancement Operations and Systems, this position will also work closely with the Advancement Services team, including the Director of Prospect Management and Analytics; Director of Gift Administration and Recording Secretary; and Database Administrator and Application Specialist to understand existing data structures and recommend strategies for enhanced reporting and analysis.
Essential Functions
- Analyzes data in Raisers Edge (RE) and other IE platforms to
identify patterns of donor and volunteer engagement; forecasts and
projects fundraising cash and commitment trends; and delivers
comprehensive reports to demonstrate findings. Reporting includes,
but is not limited to standard and customized dashboards through
Raisers Edge NXT and analysis developed with reporting tools native
to Raiser’s Edge, Microsoft SQL and other data aggregation tools,
wherever possible harnessing existing technology.
- Working closely with the Database Administrator and
Applications Specialist becomes fluent in all aspects of data
coding, storage, reporting, extraction, sharing, and importing
within RE. Looks for and implements, as appropriate, ways to
improve the use and overall integrity of RISD’s constituent
database including the evaluation of third-party tools/utilities.
Collaborates with others to understand data opportunities, needs
and drive data quality improvement.
- Creates a best practice reporting environment that communicates
shared report definitions, observes consistency of report
formatting/branding, and regularly distributes reports to defined
audiences at established frequencies.
- Develops a library of essential analytical reports within
Raiser’s Edge-NXT including, but not limited to, the following
categories: Campaign Progress, Year-over-Year Fundraising
Achievement, Cash Projections, Proposal Pipelines, Key Performance
Indicators, Portfolio Activity, Gift Officer Performance, RISD Fund
LYBUNT/SYBUNT, new donor and retention reports, Alumni and Parent
Engagement and a variety of Operational Reports. Works with the
VPIE and Board Development Committee and Campaign Committee to
develop campaign and annual fundraising models.
- Develops longitudinal reporting around key programmatic and
fundraising activities to measure RISD’s current achievement and
aspirant goals against established historical performance.
Completes analysis of giving, engagement, and alumni survey data.
Shares research to inform decision making, including compilations
and analyses of market research data, and information about
aspirational peer and AICAD institutions. Synthesizes results for
use by VP of Institutional Engagement, Institutional Research and
other RISD customers to support strategic and tactical
decision-making, providing notations of performance deviations and
anomalies.
- Provides research and analytical expertise to inform marketing
efforts in developing not only effective communication and
publication strategies, but also timing and messages to optimize
interactions with RISD alumnx, families and friends. Serves as
point person for outside marketing firms and vendor analytical
teams on behalf of the IE division to supply and receive databases,
and to analyze data.
- Serves as a project manager for IE reporting and analytics
projects. Actively engages with the offices of the Vice President,
Campaign Planning, RISD Fund, Alumni + Family Relations and
Stewardship to understand informational needs and to deliver timely
reports focusing on strategic outcomes. Lends expertise to internal
teams and task forces.
- Completes the Council for Aid to Education’s VSE (Voluntary
Support of Education) reports and works with RISD’s offices of
Institutional Research, Finance and others to prepare institutional
survey responses and reports, including, but not limited to, US
News and World Report (alumni giving), Chronicle of Philanthropy
and IRS-990. Responds to ad-hoc requests from internal and external
customers.
- Provides predictive modeling and statistical analysis to a wide
range of data sets to enable IE and the College to better
understand the constituent data and improve donor/alumni outreach.
Coordinates research efforts from the various departments within IE
to best understand prospect and donor trends and provide consistent
and accurate information to the Vice President of IE and internal
IE stakeholders.
- Leverages existing systems and processes to maximize data
mining and analysis and to allow for proactive strategic planning.
Uses BBNC, Google Analytics, and any other data analysis tools to
enhance RISD’s understanding of behavioral data associated with
online platforms, including giving, event registrations, and
volunteerism. Provides data strategy, analysis, and reporting to
management based on trends and forecast models.
Required Knowledge/Skills/Experience
- Bachelor’s degree is required, preferably in business, finance,
accounting, or computer science or another Bachelor’s degree plus
advanced coursework in data analytics. Five to eight years of
relevant reporting management experience preferably in a higher
education or complex non-profit setting. Demonstrable planning,
administrative, teamwork, and organizational skills. Proven
decision-making, writing, research, and analytical skills. Ability
to stay abreast of trends, new systems, tools and features and to
evaluate for potential use in RISD’s IE division.
- Solid understanding of computerized data management programs
and their application to the achievement of fundraising and
constituent engagement goals. Expertise using fundraising metrics
for projections, leveraging, modeling, and other analyses.
Experience with visualization/analysis software as well as MS
Office, Word, Excel, and Google required.
- Extensive research background including database design,
manipulation, and statistical analysis. Broad knowledge of
fundraising and alumni engagement strategies and predictive
modeling methods. Familiarity with content management systems,
email applications, enterprise systems, such as Raisers Edge,
computer applications for data analysis, preferably in higher
education. Ability to integrate multiple systems, data sets, query
databases, and perform statistical analysis; linking
multiple/distinctive data sets to discover new insights within IE’s
central database, Raiser's Edge, currently estimated at over
178,000 records.
- Excellent organization skills, with a demonstrated ability to
prioritize, manage multiple demands, work under pressure, and meet
deadlines with accuracy, speed, independent judgment, and minimal
supervision.
- Superlative diplomatic and communication skills, including an
ability to work and communicate effectively with a broad spectrum
of divisional and institutional colleagues, within an environment
that values diversity as defined by, race, color, religion, age,
sex, ethnicity, sexual orientation, gender identity or expression,
disability, national origin, veteran status, or any other
characteristic protected by law.
Union:
No
Work Schedule:
35 hours per week
Two-year term appointment
Employment Status:
Full-time, Exempt
Grade:
09/AD
Documents Needed to Apply:
Resume
Cover Letter
Incomplete applications will not be considered. Please upload all required documents.
The successful candidate will be required to meet our pre-employment background screening requirements.
For certain positions, RISD is currently supporting remote work arrangements due to the pandemic. When work resumes in person, employees are expected to perform work on campus.
RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.
For internal use only - Job Family:
Development - Operations
Company
RISD is a college and museum founded in 1877 in Providence, RI. Today 2,620 students engage in 44 full-time bachelor’s and master’s degree programs, supported by a committed faculty and worldwide network of more than 31,000 alumni.
By cultivating expansive and elastic thinking, RISD equips artists, designers and scholars to generate and challenge the ideas that shape our world.
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