Director of Advancement Reporting & Systems
Amherst College invites applications for the position of Director of Advancement Reporting & Systems. The Director of Advancement Reporting & Systems is a full time, year-round position, job group and level SM-4. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
The Director of Advancement Reporting & Systems provides strategic leadership in the division's work to create and manage an effective infrastructure that supports the College's fundraising and alumni engagement activities. This position leads the effort to supply Advancement database reporting software and tools. Advancement is comprised of 8 departments and 60+ employees including the Chief Advancement Officer, Advancement Communications Alumni and Parent Programs, Leadership Giving, Prospect Development, Donor Relations, Amherst Fund and Advancement Operations. Together, these departments serve a diverse set of 30,000+ alumni, parents, students, faculty and friends through a variety of programs including but not limited to: fundraising, on and off-campus events, networking, online programs, and gift processing. The Director is responsible for management of software and databases; reporting; web application development and maintenance; as well as additional duties as assigned by the Senior Director of Advancement Administration and Planning.
Summary of Principal Duties and Responsibilities:
- Management of the implementation and administration of a new Customer Relationship Management (CRM) System for Advancement
- Leadership of the reporting effort. Convenes key stakeholders and developers to translate business needs to technical requirements which requires a deep and nuanced understanding of Advancement programs. Prioritizes and manages projects within the context of available resources and strategic goals.
- Provide management and direction to Advancement Reporting & Systems team to ensure delivery of effective tools and services to end-users and to maintain the accuracy and integrity of all data, processes and systems; Build expertise and trust among users.
- Ensure coordination with IT Departments including Web Services and Networking
- Participate in the College's efforts to create a respectful, inclusive, and welcoming work
Reporting and Application Management
- Oversees delivery of information, data, and services to 60+ staff members, 1,200+ volunteers and 30,000+ constituents with accurate reporting and analysis tools.
- Direct the effort to meet Advancement's reporting needs through the supervision of systems architecture, database design, product develop testing, and rollout, including documentation. Ensure excellence in usability, scalability and flexibility
- Identification and analysis of new software opportunities including evaluating/recommending integration of external systems/vendors.
- Liaison with IT department heads to advance program goals of Advancement and develop solutions for data infrastructure, data sharing, storage, and security across campus
- Develop and maintain thorough knowledge of current and emerging technologies; incorporate new technologies into future planning (where appropriate to support relationship building and to reduce processing and production.
- Oversee development of ad hoc analysis resources and use of analytics across Advancement.
- Ensure that procedures and systems are in place to collect and safeguard all information related to alumni, parents and friends (biographical data and gift processing).
- Seven+ years experience
- Ability to establish policy, motivate talented colleagues and manage internal operations in a collegial setting
- Solid understanding of technology including relational databases, SQL Server and external web applications.
- Strong interpersonal, analytical, and verbal and written communication skills
- Scrupulous accuracy and attention to detail, as well as the ability to exercise sound independent judgment.
- Self-starter with demonstrated ability to work independently and in a team-based environment, utilizing strong project management and problem solving skills; independently manage multiple, diverse and competing priorities while meeting deadlines.
- Ability to handle highly confidential information with respect and discretion.
- Experience working with a diverse community.
- Experience with agile development
- Experience with database conversions
- Management experience
Interested candidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will begin immediately and will continue until the position is filled.
ABOUT AMHERST COLLEGE
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about 1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!